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Nicole Ferraro

Learning to Listen to Infrastructure

Written by Nicole Ferraro
3/6/2012 13 comments
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LAS VEGAS -- IBM's VP of industry solutions, Dave Bartlett, speaks a language he wants everyone to learn: the language of infrastructure.

If you don't think infrastructure speaks, take it up with Bartlett, who is known around IBM as the "Building Whisperer." As Bartlett explained at the Pulse conference here in Las Vegas yesterday, your infrastructure is talking to you, and you'd better listen.

And don't just listen. You must also apply analytics to make sense of what you're hearing and act on what you find out.

Click below for a video blog from the Building Whisperer, Dave Bartlett:

During a session yesterday, Bartlett discussed three organizations that are learning to listen to their infrastructures and conserve energy as a result: the United States Air Force, the Louvre Museum in Paris, and the Los Angeles Unified School District (LAUSD).

While very different organizations, each has a physical infrastructure. As a result, notes Bartlett, they all face challenges for which technological solutions are needed.

Take the Air Force, for example, which has just partnered with IBM to use its TRIRIGA software to gain greater visibility into, and control over, its physical assets.

Those assets are many: They include buildings, vehicles, runways, and other infrastructure throughout 170 locations worldwide. In partnering with IBM, the Air Force is looking to satisfy an executive order for agencies to better use federal assets in a sustainable manner, to lower energy costs, and to reduce their carbon footprints.

Bartlett cited the Department of Defense as the largest energy user in the world, using $20 billion worth each year. Making note of its global assets, it's easy to see how that's the case.

Perhaps a less obvious example of an organization that uses -- and wastes -- a great deal of energy is the Louvre in Paris, home of the Mona Lisa (and other shiny objects).

But a museum with 2,500 doors, 650,000 square feet of art, different temperature requirements for different rooms, and a record-breaking 8.8 million visitors in 2011 alone is precisely the kind of complex organization that requires end-to-end visibility into energy use. With IBM's help, the Louvre is now adding monitoring processes throughout the museum in order to keep visitors coming while preventing energy and maintenance costs from growing. Among other benefits, this will help the organization gain insight on its assets and manage both planned and unplanned maintenance.

Technology on its own can't solve all the world's energy problems, though. As Bartlett described when discussing the Los Angeles Unified School District, making people part of the process is huge. With 800 campuses and 14,000 buildings, LAUSD spends a great deal of its time trying to locate problems, and not enough time trying to solve them.

Now, with mobile solutions from IBM business partners CitySourced and Esri, LAUSD is helping students and faculty identify maintenance issues and report them through their mobile phones.

"The best smart sensor is a person," says Bartlett. "It makes people part of the effort. Engaging students with smartphones using apps can employ things like crowdsourcing. The more people report on a problem, the higher the priority."

If it weren't clear by his nickname -- the Building Whisperer -- Bartlett takes energy efficiency seriously and believes we all have a role to play in using the technology we have to communicate with infrastructure.

If we don't, well... statistics suggest we're in for a dire future.

"Today in this country, buildings consume 70 percent of the energy... By 2025, on a global level, buildings will be the biggest source of carbon footprint on the planet. By connecting to physical infrastructure and better listening to it to get the data, and to run analytics on it for deeper insight, we can find more efficient ways to run what we do on a daily basis."

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Nicole Ferraro
IQ Crew
Monday March 12, 2012 12:51:14 PM
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Great points, slfisher. The effects of building energy-efficient infrastructure from the start will be seen down the road, but they will be significant.

slfisher
Thinkernetter
Sunday March 11, 2012 11:55:37 AM
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This is why people in the industry need to learn more about LEED specifications -- it teaches you a lot about how to build a building that has energy efficiency built into it from the start. It's a lot hard to add efficiency after the building is already built -- though, on the other hand, if you can do it, renovating an existing building uses less energy than tearing one down and building a new one.

Kim Davis
Thinkernetter
Thursday March 8, 2012 10:57:37 AM
no ratings

That must be right.  A city in the middle of a deser, requiring constant cooling.  A bad idea, but it's a bit late now.  I see it was originally a little railroad town.

Nicole Ferraro
IQ Crew
Thursday March 8, 2012 10:37:59 AM
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TDC, pretty funny. I hadn't thought about the irony of having the smarter energy discussions in the middle of Las Vegas.

The Dream Chaser
Rank: Cyborg
Wednesday March 7, 2012 10:07:51 AM
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I don't think we'll be returning to the  turbo-charged "consumer" economy fueled by easy credit and cheap energy anytime soon.  Plus the United States was built on the idea of a infinte supply of cheap oil.  Ironically Las Vegas is one of the biggest energy guzzlers on the planet.  I wonder if Bartlett was thinking . . "this is crazy" while giving a carbon footprint - techno energy solution presentation there. I would be.

Nicole Ferraro
IQ Crew
Tuesday March 6, 2012 3:06:57 PM
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Very good points, Paul. I do think all of this bodes well for the future. And you're probably right that making the techs available to individuals rather than mandating them through government programs will have better success.

Paul Whyte
Researcher
Tuesday March 6, 2012 3:04:45 PM
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I don't think the privacy fears will be enough deterrent to using these smart teachnologies as long as ordinary bfolks can see tangible financial dividends that come from usng them. I think the first step is to mae these smart technologies readily available to users who can then opt to use them. It does not have to be some kind of government run program which will naturally draw the kind of privacy fears you talked about. 

The bottom-line is that as users, we now have technological tools to accurately and effectively monitor our energy usage. So rather bthan bytting our heads needlessly complaining about the soaring cost of energy, we now have the tools to sort of put our energy future within the realms whereby we can have some influence.

Nicole Ferraro
IQ Crew
Tuesday March 6, 2012 2:42:57 PM
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You're right, Paul. But as we've highlighted in other blogs, people fear the idea of having their homes monitored, for example, because they consider it an invasion of privacy.

It's very strange to me that there are silly things we'll sacrifice huge amounts of privacy for (like having a Facebook life) and really important things that we won't. (We = society in general, of course.)

Nicole Ferraro
IQ Crew
Tuesday March 6, 2012 2:40:46 PM
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Bolingbroke, with the amount that the DoD is spending on energy each year I, too, hope the Pentagon takes a cue from the Air Force and starts to look at similar options and solutions for energy conservation. If the drive is coming from an executive order, it may not be optional for all of the departments and agencies to start to smarten up their infrastructure.

Paul Whyte
Researcher
Tuesday March 6, 2012 11:36:47 AM
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I am a very big fan of IBM's Smart buildings. Now that we have the technology in place to help us monitor the energy usage of our infrastructure, I don't see any cultural reason too big enough to deter us from using them. Forget a moment the enciromental benefits of 'listening to our infrastrcure', there is so much financial and economic benefits associated with such novel way of managing the energy usage of our growing infrastructure. 

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