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Nicole Ferraro

Recovering From iThievery

Written by Nicole Ferraro
2/17/2012 65 comments
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My iPhone -- known around these parts as "my precious baby iPhone" -- was stolen last night.

It was taken right out of my hands. A block and a half away from my apartment, I pulled the phone out of my pocket to select a different song on Spotify, and a man on a bicycle came speeding by and snatched it from my grip. He was gone in a flash, and I was left with just the bottom piece of my purple iPhone cover in my hands.

To be sure, I've heard many stories and warnings lately about various iDevices being stolen. In New York City, we are regularly reminded to keep our iPhones and iPads concealed on the subways; and I've been extra careful there. I never expected someone to fly by on the street and take it from my hands.

Needless to say, I have learned my lesson.

I learned a couple of lessons, actually, because -- despite my being the editor of this very tech-aware Website -- I hadn't at all taken the kind of precautions an Internet Evolved person would. In fact, the detective at my neighborhood police precinct looked at me, astonished, as he said: "You write about technology for a living... and you didn't have 'Find My iPhone' enabled?"

No, officer, I didn't have Find My iPhone enabled. Nor was I even connected to iCloud. Nor was my device set up so that several entries of the wrong passcode would delete all my data.

Nor did I even have my iPhone backed up properly, as I discovered this morning, when my friend and I plugged in my new iPhone 4S (yes, Alan Reiter, I got the 4S!), and discovered I had one (1!) contact backed up to my Address Book on my Mac. One. And it's someone I don't even talk to anymore. #Winning!

We spend a lot of time on this site debating the merits and drawbacks of location awareness, the safety of the cloud, and the potential dangers of iCloud, specifically. I often find myself sitting on the skeptical side of the fence. But last night I wanted to kick myself for not having every tracking service I could think of enabled, and for not having all of my data available and waiting for me in the cloud.

And I felt rather foolish when everyone and their mother (well, except my mother, who mostly just got weepy about all the bad things that could have happened to me) asked me if I'd searched for my device with Find My iPhone, which would have been amazingly useful. To enable this feature, iPhone (and iPad) users need only download the Find My iPhone app, and then turn the service on in iCloud. Once this is set up, users can locate their iDevices on a map, play a sound on the lost or stolen device, remotely lock it, and remotely wipe it and erase personal data. For me, the ability to do all of those things would have been very comforting.

Overall, I was one of the more fortunate victims of iThievery. This wasn't armed robbery. I wasn't harmed. But I could have made things much easier for myself by taking advantage of the technology available. After the iPhone was taken from my hands, my mind immediately jumped to all of the photos, videos, audio albums, notes, and correspondences I'd stored on there; as well as the various services I was logged onto. (I used my sleepless night to change usernames and passwords on every account I could possibly think of.)

The bottom line is this: We might refer to these things as smartphones, but they're way more than that. They're data repositories and lifelines in many ways, and they should be treated and protected as such.

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— Nicole Ferraro Follow me on TwitterVisit my LinkedIn pageFriend me on Facebook, Editor in Chief, Internet Evolution

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Paul Whyte
Researcher
Friday February 17, 2012 6:12:01 PM
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I am torn between two worlds. On the one hand my heart shares your heartache but I really can't resist the laughter that erupted within me as I read through your blog. Even iThievery can't stop you from weaving your usual "sarcastic wit through the Editor's blog". 

Your conversation with your precinct detective and your Mother were just too much for me to the point that of stopping the tears I really would have liked to shed. 

Take heart, the amazing Queen of Manhattan. Hope you get another iPhone quickly and thanks for sharing the incident with us especially for me always who as you rightly put it "like sitting on the skeptical side of the fence".

The Dream Chaser
Rank: Cyborg
Friday February 17, 2012 6:05:18 PM
no ratings

Following Nicole's links and digging deeper it is obvious there is now a black market - underground criminal market for iPhones - High End Apple gadgets. Not good and something people need to be aware of. In New York City, 70 percent of petty larceny thefts reported were iPhones, according to a December 2011 report in NY Daily News.

Mary Jander
Thinkernetter
Friday February 17, 2012 5:45:23 PM
no ratings

Nicole, I know you're okay, but I wish this hadn't happened to you. It sounds really awful.

I do think you showed great pluck in re-equipping yourself right away and in sharing what you learned with us all.

Siri lives on my iPhone too, but we don't speak.

Nicole Ferraro
IQ Crew
Friday February 17, 2012 5:33:06 PM
no ratings

Thanks for the caring sentiment, Dream Chaser. This was the closest of calls I've experienced, and I will be much more careful in the future to keep my devices out of sight.

The Dream Chaser
Rank: Cyborg
Friday February 17, 2012 5:02:38 PM
no ratings

Whoa I'm so glad your alright.  Maybe it was time for the new Iphone but thats not exactly the way any of us prefer have decisions made for us to go get the new one obviously.  I believe your well protected but this incident is still a little to close for comfort.  I've experienced a few close calls in my time. 

Nicole Ferraro
IQ Crew
Friday February 17, 2012 4:55:41 PM
no ratings

Uh oh. Maybe I need to have them sleep in separate rooms.

Alan Reiter
Thinkernetter
Friday February 17, 2012 4:49:05 PM
no ratings

Hi Nicole Ferraro,

Hello Siri.

I hope Siri and Anna have a good time. I'm sure there's absolutely no need to worry about them becoming too friendly.

Nicole Ferraro
IQ Crew
Friday February 17, 2012 4:39:00 PM
no ratings

Haha, thank you Joanne! Those are all great points! I've officially seen the silver-lining here. :) And I do think Siri and Anna are going to get along great.

Nicole Ferraro
IQ Crew
Friday February 17, 2012 4:37:49 PM
no ratings

Thank you, Alan! Siri has been a great comfort. And she says hi.

Joanne Goldman
Thinkernetter
Friday February 17, 2012 4:32:57 PM
no ratings

Glad to hear you're okay, physically and recovering from the could've, should've, would'ves:  what you could have done, what you should have done, and what you would have done, if you were Internet Evolved. 

Think of it this way: 

1. You wrote a very helpful piece advising others of what to do before something like this happens to anyone else.
2. You have a new & improved iphone!
3. You found out who cares about you and -- didn't make fun of you for being a mere regular person vs. Internet Evolved person!
4. If you needed to be "tech humbled" this was a good way to do it.
5. You can introduce Siri to Anna at Ikea.

 

 

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