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Nicole Ferraro

Facebook Faces New Challenges, Attitudes

Written by Nicole Ferraro
2/6/2012 7 comments
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Facebook's SEC S-1 filing last week has brought about a lot of speculation and questions -- questions whose answers could over time determine the company's fate.

Some of the questions were posed in the Sunday Review section of yesterday's The New York Times, which ran three opinion pieces: one about this new world of "seamless sharing" and the "death of the Cyberflâneur," one lamenting an era where people are being "used" for their data, and one questioning whether the United States needs harsher regulations on data collection.

Nick Bilton, too, had a blog up on The New York Times posing the question of whether Facebook's oversharing users are owed a cut of the riches.

Regardless of where you stand on the aforementioned questions, all of the above suggests this era of social sharing, and of profiting off of data, is still evolving, and none of the models that have given Facebook security thus far are sure things. Rather, every question that is emerging -- or at least growing louder -- in the wake of Facebook's IPO filing has the potential to knock the site off its perch as individuals wake up to what's been going on since people lost their senses and went so totally social.

So let's address a few problems, starting with a little something called revenue: Facebook last year made $3.2 billion in advertising. That number is 85 percent of its total revenue. While it may sound like a lot, one should consider that Google's ad revenue for 2011 was $36.5 billion.

Now, no one is expecting Facebook to earn nearly what Google does at this point, but one thing is clear: For a company that doesn't make anything except for a platform where the brainwashed herds share every detail of their lives, that ad revenue is going to be dependent on users' willingness and ability to keep doing that, and to do more of it.

Things may very well change, though. Why? I'm glad you've asked!

Demand for "mine." Now that we know how much money Facebook's making, one may wonder: If it's earning billions from my data, am I owed any of it?

We posed a similar question to Internet Evolution users back in the day (as they say). Responding to the question, "Is it right for free online services, like Facebook, to use and distribute your profile data at their will to sell advertisements?" 12 percent of over 220 respondents said, "Yes, but only if I get a cut of the revenue"; and nearly half of respondents said, "No, I think this is an abuse of my data."

That was back in 2009, before Facebook was close to going public, and before anyone would associate the site with $3.2 billion in advertising dollars based on their Likes. Now, with figures like that being thrown about publicly, some are questioning whether users are at least owed a slice of the pie. It's not just Times journalists either: After Facebook filed last week, one visiting Mark Zuckerberg's profile on the site would have seen more than a few users asking that very question.

Sharing fatigue. As one opinion piece in the Times this weekend -- written by Evgeny Morozov, author of The Net Delusion: The Dark Side of Internet Freedom -- highlights, the experience of essentially sharing every experience with everyone within the confines of one site is a dream conjured -- not by users, but by Zuckerberg and Friends. Whether users want this will become more obvious as we see how well they take to Facebook's manic social sharing apps, which will multiply in the coming weeks and months. The ability to convince users that this is what they want will be key to the site's ability to earn more revenue.

Government meddling. As we've discussed before, the federal government is growing increasingly interested in making it more difficult for Facebook and sites like it to profit off of user data without asking their permission every step of the way. The EU has set forth a proposal like this, and some -- like the aforementioned Times writers -- are pondering whether the United States needs something similar. A site like Facebook, reliant on data and ad revenue, could be destroyed by rules like this.

So rejoice all you want, celebrate the overnight millionaires and billionaires of Silicon Valley, including the graffiti artist who painted Facebook's walls for stock options many moons ago.

But once you're through wiping champagne bubbles out of your eyes, consider facing up to the reality that, all things considered, the future of Facebook is anything but secure.

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— Nicole Ferraro Follow me on TwitterVisit my LinkedIn pageFriend me on Facebook, Editor in Chief, Internet Evolution

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smkinoshita
Thinkernetter
Tuesday February 7, 2012 3:20:45 PM
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@Nicole -- I'd say Nick Bilton would have to prove that his content is worth at least $250.  I say "$250" because as a general rule of thumb a business charges five times what something costs them in order to pay for expenses and still make a decent profit. 

Now if we say on average Facebook can charge say $1.50 per 1000 impressions for advertising that appears next to his content (as clicks are heavily depedent on advertisers), it means his content needs to generate 166,667 impressions over the course of whatever time frame he used to be worth that $250.

In addition, that's only if his content appears alone.  If other people respond to his content, they deserve a cut too, don't they?

Finally, let's consider the fact that if Nick wanted to, he could have charged Facebook for his content.  He didn't know, he gave it to them in exchange for using their network.  If he gave them something worth $250 and only charged them whatever Facebook's operating costs are per user... well, that's his fault.

Nicole Ferraro
IQ Crew
Tuesday February 7, 2012 3:10:19 PM
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smkinoshita, great comments all around. So I'm guessing you don't agree with Nick Bilton's math that he is owed $50 by Facebook.

You are right that we produce content and in return get to use a free service. I don't think Facebook's users can really feel slighted for not getting a piece of the pie. I don't believe anyone went into Facebook with altruistic intentions (i.e., "I'm going to create a lot of content here so that Facebook one day will make billions!").

smkinoshita
Thinkernetter
Tuesday February 7, 2012 2:31:42 PM

First -- I really dislike Facebook.  It's clunky and kludgy and hurts my head.  Just want to make it clear I'm not a Facebook fan.

I'd like to touch on the point of "Mine" and ask "What exactly IS our part?"

We produce Facebook's content, but this is content only of interest to our friends, correct?  Let's face facts -- posting anything online basically throws it out to the general public.  It doesn't matter if it's Facebook or one's own personal web page.  The key difference is that Facebook provides a standardized platform in which to tell the world.  If you don't want the world to know something, don't post it on Facebook.

We are trading this information for the service of distribution on a common platform, plain and simple as far as I'm concerned.  We might not see a cut of the profits but we're not paying for this service either. 

Also, $3.2 billion divided by 250 million users = $12.80.  Considering that we can't claim the entire share since we didn't buy the hardware, code the platform or pay for maintenance and allowing a healthy profit margin to allow the company to continue, I'd say our actual share was about $2.56. 

If we were paid based on the quality of content on the platform?  Maybe 25 cents.  Also keep in mind, this would be our share for the entire bloody year.

So yeah.  Facebook gets what it pays for and so do we.

DHagar
Thinkernetter
Monday February 6, 2012 9:09:21 PM
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I am with you, Mary.  This is in no way a sure bet that they will be able to continue the hype and produce real business growth.

This boggles my mind in that I see the real estate they have developed but wonder what the permanent attraction is. 

I like Nicole's outline of problem areas, particularly the sharing fatigue!  I am wondering how long it will take people to lose interest in "broadcasting" all of their personal business (pictures of vacations, etc.) - I would think the novelty will wear off one of these days.   I think we may mature beyond the college days yet! 

DHagar

Nicole Ferraro
IQ Crew
Monday February 6, 2012 2:14:40 PM
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I agree, Mary. Facebook has been able to avoid this level of scrutiy. Facebook is obviously very popular and by far the most successful social networking site. But that doesn't guarantee it a prosperous future. It's going public now with a business that is entirely reliant on something that may or may not work going forward.

Mary Jander
Thinkernetter
Monday February 6, 2012 2:09:14 PM
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Facebook faces an uncertain future for sure. I think going public will force the issues of how it makes money and where users stand, as well as how much users will stand for when it comes to their data.

IMO, this kind of consideration is what Zuckerberg has been trying to forestall by resisting going public up to now.

The Dream Chaser
Rank: Cyborg
Monday February 6, 2012 12:12:08 PM
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Maybe Facebook can do a commercial, end of the world scenario. A plucky American male lumpen "worker" dude behind the wheel of a gleaming giant pickup truck drives out from the rubble clutching Facebook stocks. Then joined by other men, seemingly unfazed by it all who pull out their Facebook shares then go see if they can find some beer.

The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
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