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Nicole Ferraro

Three Easy Fixes for Online Ads

Written by Nicole Ferraro
10/2/2008 2 comments
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With every new venture and idea born on the digital Web, the question is always the same: Will it make money? For many in the digital content space -- particularly online video and social networking -- that still remains to be seen.

Everyone, of course, claims to have the answer. Some say it's all about branded content, others say it's about changing user behavior. YouTube today unveiled post-roll ads on some of its short-form content (as expected).

But the dollars have yet to roll in. (Stuck in traffic, perhaps.)

Part of the problem with creating a revenue stream (and, with any luck, a profit), is that users visiting social networking sites or viewing online video just aren't looking out for ads. The other part of it stems from clueless advertisers that haphazardly slap ads on and around all things digital.

According to Romi Mahajan, chief marketing officer at Ascentium, an interactive marketing and technology consultancy, there are at least three things that online advertisers are doing wrong -- the first being that not enough advertisers are doing behavioral targeting. "Figure out who I am before you serve me advertising," he says. [Ed. note: Or, see Gmail ads for how not to behaviorally target.]

"The second thing is there are too many players still that completely lose the aesthetic and the UI they could build because they jam too much display or lead-gen ads on their sites," he adds. "That makes for a very bad experience."

The third thing, he says, is advertisers need to revise their business models. "It would be much better to have fewer, higher-paying ads, for brands that get high CPMs, than the other way around, and I don't think people think about that too often. I think people who sell inventory sell it to whoever comes."

That said, Mahajan thinks that digital content will certainly be a moneymaker, but it shouldn't be assumed that all content is worth something on its own.

"I don't think you can really monetize every form factor. I think form factors have to lead to others to get deeper engagement for a customer," he says. "I think we are in an era where people monetize digital content. I just don't think it's done in a vast way yet because people don't think about the monetization of content, they think of selling ads."

Between the two online areas struggling to trade user engagement for buckets of cash, Mahajan believes social networks should have an easier time than online video at making money, because video lacks the "stickiness" and user-added value of social networking.

However, at some point, he says, customers are going to demand some kind of payback for their level of engagement... and they're going to get it. "Consumers are going to figure out they're giving away their information and not getting anything for it. They're going to demand to have these little banks of their own information they sell to the highest bidder.

"I don't think we're there yet, and I don't know what the technological fix is for that, but I think you're going to see that. It's absolutely going to happen."

— Nicole Ferraro, Site Editor, Internet Evolution

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Mashka
Researcher
Sunday October 5, 2008 12:50:21 PM
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Hey Nicole!

I think one of the problems is that internet buisnessmen do not realize how much an average user got used to have a free Internet stuff- free music, free videos, free information, free dating, etc. And users do not realize that  it all costs money and time.What is an average user thinking about when he or she visits some web-site. like Youtube for example?Does she/he thinks about  technical support  service thatis paid for providing the web-site working, or for the thousand of dollars of hosting cost or about the person who fulfills the website with information  and has to be paid as well? Nî! The user is thinking only about why does this website do not work properly or why it is so  user unfriendly.So there is a contradiction between users and owners - and I have no idea how it could be solved. 

kochsner
Researcher
Thursday October 2, 2008 7:16:41 PM
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Great points.  Would I pay for youtube...just so I can keep up to date on Fred?  NO!  Back in the day. AOL had it great where you paid $19.95 to get on line and have internet service. Those days are gone.  People aren't going to want to pay $1.95 a month for a web 2.0 service or .05 for a twitter message.  Nickel and diming the users will drive them away. Perhaps there will by a packaging of services that may make it worth while for people to use that service. Gaming is case in point.  People will plunk down for a grouped service. But it would have to be packed and reliable. 

 I have yet to find a packaged service for teachers, except for DiscoveryLearning.com for streaming videos.  There are a few other pretty essentials but far and inbetween.

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