The Macrosite for News, Analysis and Opinion about the Future of the Internet
Matt Heusser

How Fast Is Your IT?

Written by Matt Heusser
11/30/2012 50 comments
DISCUSS     Email This
About 15 years ago, I graduated from Salisbury State University, a small school in Maryland, just east of the Chesapeake Bay.

Why yes, I have heard that joke before, thank you.

Salisbury was a small school in the middle of a region known for corn, chickens, and seafood. In fact, the largest IT employers in the area were Purdue Farms, the number two producer of chickens in the United States, and the local hospital.

After graduation, I interviewed with both: Purdue was most excited because it had just beaten Tyson on turkey, moving to number one in that market. It was a big deal in small-town America.

The main reason to stay local was exactly that: A small town, with a relaxed pace of life. Biologists and sociologists agree that a lower pace of life leads to decreased blood pressure, a lower resting heart rate, and a better quality of life, by nearly any measure.

I ended up moving to Michigan, but took a job on the west side, mostly to avoid the traffic.

Pace of life in the enterprise
The year was 1997, and the Internet was about to take off. Dreams of overnight millionaires fueled caffeine-infused evenings and weekends. On one challenging project, I joked that if the company would buy dinner, I would bring in a cot and stay overnight. (I have one of those nice GI cots that feels just like a twin bed.)

We’ve learned a lot since those days, but our goal -- reduce time from concept to market -- was right. If we cut time to market, we can improve client satisfaction and have a bottom-line impact on the business.

Over the next 10 years, we did a lot right. We took advantage of virtualization to cut time-to-new-server from months to minutes -- and saved hardware costs at the same time. We got rid of the three-ring binder that was out of date before it was printed, replacing it with wikis, micro-blogging, and other collaboration tools.

Today, organizations I work with are moving toward software-defined networking, making plug-and-play routers a reality. They are also dipping their toes into cloud computing, taking virtualization and making it self-service for development/testing and elastic for production.

Location, location, location
You can now work for a Fortune 100 company with headquarters in London, New York, Los Angeles, or Tokyo from your home office in Idaho, the Lake District, or rural Sweden. The same technologies that allow us this freedom, however, also mean the steady erosion of personal versus work time. How often have you checked something work-related from your smartphone during the weekend or connected via your tablet while away on vacation?

Yeah. I thought so.

It's important, though, that IT executives make sure employees take time to -- literally – disconnect from time to time. Just as our smartphone batteries need to run down and then get a full recharge occasionally, it's equally important that we, the people who use these technologies, treat our bodies and minds with at least equal care.

Tomorrow
The challenge is to improve the pace of IT -- without increasing our heart rate, blood pressure, or killing our quality of life.

I’ve listed a few things, but they are the common and obvious. I’m curious: What are you doing? Do you have any suggestions?

I’m all ears.

DISCUSS     Email This
Current display:       newest comments first       display in chronological order
Page 1 of 5   Next >
Kim Davis
Thinkernetter
Tuesday December 18, 2012 12:34:05 PM
no ratings

I worked for a time in a reasonably senior position in a law firm.  Staff above a certain level were simply expected to be on call 24/7 (below that level, you indeed had contractual hours and were paid overtime if you exceeded them).  Nobody was (really) complaining, because you were remunerated well for giving up your life.

It may not be good news if that expectation - constant availability - starts to leak into less well paid professions.

 

pcharles
IQ Crew
Monday December 17, 2012 9:13:42 PM
no ratings

It's true. That's why I always say it's a gift AND a curse.

keveend
IQ Crew
Monday December 17, 2012 10:34:56 AM
no ratings

I have no idea.

keveend
IQ Crew
Monday December 17, 2012 10:10:51 AM
no ratings

Yes, that is true. I don't really want this to happen but people don't really take things seriously until they experience it first hand.

keveend
IQ Crew
Monday December 17, 2012 10:08:56 AM
no ratings

:P :P I can understand the girlfiend part but with friends?

stotheco
IQ Crew
Tuesday December 11, 2012 5:36:59 AM
no ratings

The only thing that is constant in the world is change. Everything evolves, although it seems that technology does so at a faster rate. For years, innovators have been pushing the limits by creating and inventing what people thought were impossible. Now that most of the 'basics' have been created and done with, it's time to come up with the 'extras'--in short, the part where you said what more can we do.

In a similar fashion, IT must also evolve and continue to do so to keep up with all the other developments in the industry. Thus, the need for speed.

DrT
IQ Crew
Tuesday December 4, 2012 12:19:40 PM
no ratings

Thanks for sharing your experience, Matt. Interesting. Technology has evolved a lot and we are really living in golden age of transformation of industrial age to information age in my view. It has been an exciting ride up to this point. The question around technology: "Can we do it?" is now transformed into "what else can we do with it?".

robjvargas
IQ Crew
Monday December 3, 2012 9:32:24 PM
no ratings

Matt:

Fair enough, kmt. And I would argue that it is up to us (the workers) to set the boundaries ... because the cold, hard, faceless shareholder isn't going to do it for us. :-)

One of the bitter ironies of that is that many of us *are* that "cold" shareholder.  I'm certainly guilty of not taking employment practices into consideration when I decide to participate in an employee stock purchase plan.

Alison Diana
Thinkernetter
Monday December 3, 2012 6:28:00 PM
no ratings

I think some labor lawyers are going to make a mint from BYOD at some point in the next few years. If you have a contract, as you stated Matt, where you're on call for X dollars per hour and get paid XX dollars per hour if you're working, that's one thing. But we're going to see people working and not getting compensated in positions that typically did get paid during that time. Somehow, a free phone isn't going to be enough of an incentive.

robjvargas
IQ Crew
Monday December 3, 2012 1:21:18 PM
no ratings

Kicheko:

Kim, - That overlap is particularly common in the IT fields.

It's actually built into Labor laws here in the USA.  At least to some extent.  Section 13(a)(1) and 13(a)(17) provide exemptions for computer employees and overtime.

Page 1 of 5   Next >
The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
previous posts from Matt Heusser
Matt Heusser
Matt Heusser   5/23/2013   19 comments
I've been writing about how the next evolution of the Internet might just be an advertising revolution, and how corporate IT can stay involved as the enablers and providers of the technologies that make this possible.
Matt Heusser
Matt Heusser   4/10/2013   40 comments
My column on the "Internet of Money" was mostly about real money being represented on the Net, because, well, the Internet is eating everything. (See: Will the Internet Devour Your Job?)
Matt Heusser
Matt Heusser   4/8/2013   18 comments
After the Internet ate the bookstore, music shop, and phone book, my previous article asked what the Internet would eat next (see: Will the Internet Devour Your Job?).
Matt Heusser
Matt Heusser   4/3/2013   9 comments
In the late 1990s, banner ads were hit-or-miss. Pets.com would blast ads with no idea whether the viewer owned a pet. Drugstore.com threw up ads to people who didn’t yet trust the Internet.
5
of
Reiter's Block
The Web Needs National Grammar Day

2|29|12   |   2:59   |   56 comments


March 4 is National Grammar Day, and you enterprise and consumer bloggers need to pay attention.
The Incredible Hultquist
Web 2.0 – Just Being There Isn't Enough

11|3|09   |   2:15   |   9 comments


As enterprises leap into the Web 2.0 world of blogging, commenting, and social networking, just 'being there' won't deliver ROI. You may want a 'Web Evangelist' to systematically harvest the feedback in order to polish your product or service.
The Incredible Hultquist
Social Networks & Hiring Pitfalls

10|16|09   |   2:16   |   5 comments


More companies are trolling social networks to find and vet potential job candidates. Beware the pitfalls of blurring the line between personal and professional lives.
Second Shooter
Cisco & Linksys: A Problem at the Edge

1|4|13   |   2:15   |   No comments


Cisco's rumored sale of Linksys suggests we may have problem with innovation and profit at the edge of our Internet, and that could be critical to the evolution of many Internet-delivered services.
Wisdom of the Big Chair
Cloud SLAs Tilt to the Vendor

1|3|13   |   3:47   |   No comments


As enterprises move to cloud computing, they need to be sure their vendors will deliver reliable performance.
Mitch Wagner
TweetDeck Gets a Second Life

11|5|12   |   9:54   |   13 comments


A recent release of the popular TweetDeck app for Twitter power-users gives new life to software that had previously taken a wrong turn. Here's a quick walk-through of the new TweetDeck, to show you why it should be at the top of your Twitter toolkit.
Wisdom of the Big Chair
Get on Facebook Right Now

11|1|12   |   2:42   |   No comments


A growing number of HR managers are suspicious of individuals who do not take part in social media and view them as anti-social in real life as well as online.
Tony Kontzer
Salesforce.com Trumpets the 'Social Enterprise'

9|25|12   |   1:45   |   2 comments


"Social Enterprise" is an increasingly trendy term, and Salesforce.com has been leading the way. At its Dreamforce conference last week, the theme was clear: From here on, enterprise applications must have social capabilities built in.
Mary E. Shacklett
Enterprises Like SaaS for Social Networking

9|6|12   |   2:04   |   8 comments


Enterprises are discovering that using social networking within the secure setting of a SaaS provider's network gives them an unusual opportunity to freely collaborate with partners, suppliers, and even competitors.
Mary E. Shacklett
Scrum Brings Social MediaThinking to Projects

7|30|12   |   2:12   |   8 comments


The very low-tech "scrum" project technique introduces "crowd talking" to projects and also sets the entire crowd to problem solving. So far, these new social-media-style meetings appear to have supercharged project execution.
IETV: the thinkerNet on film
5
of
John Kennedy
How Big-Data Is Changing Marketing

6|13|13   |   1:07   |   1 comment


Big-data and analytics tools enable marketers to understand customers as individuals, identifying unmet needs and addressing each customer as a "segment of one," says John Kennedy, VP corporate marketing, IBM.
Kim Davis
Big-Data Can’t Always Sell Wine

5|21|13   |   2:23   |   10 comments


Whole Foods Global Wine Purchaser Doug Bell told me about some of the constraints on using analytics in the US wine market.
Paul J. Fleuranges
Digital Signage Keeps NYC Subway Straphangers on Track

5|6|13   |   3:51   |   1 comment


New York's Metropolitan Transit Authority is conducting a pilot test of digital kiosks to guide subway users to where they want to go more efficiently and at lower cost.
Kim Davis
Fast Forward to the Future

4|23|13   |   2:29   |   20 comments


A look back at tech writing in the 90s makes us wonder where enterprise IT will be 20 years from now.
Mitch Wagner
Google Launches Its Most Depressing Service Yet

4|15|13   |   2:59   |   10 comments


Google's new Inactive Account Manager lets you control how Google disposes of your accounts when you die.
Second Shooter
Argument Over Top-Level Domains Is 'Stupid'

4|11|13   |   2:07   |   3 comments


The whole Amazon.reader debate is a double-stupid. It's stupid to think that there's any e-book buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
Kim Davis
Ladies, Your Tablet Awaits

3|21|13   |   2:22   |   37 comments


ePad Femme is the world’s first tablet “made exclusively for women.”
Wisdom of the Big Chair
NFC Moves Into the Mainstream

3|20|13   |   2:16   |   No comments


While NFC's original goal was to enhance mobile commerce applications, it is finding its way into a number of other uses, which is creating both opportunity as well as challenges for IT departments.
Wisdom of the Big Chair
Integrating Security Into Your Cloud Contract

3|19|13   |   3:35   |   No comments


Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Brian Baron
How Edmunds.com Collects Customer Information

3|18|13   |   1:15   |   No comments


Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
2pm EDT
Fri
Jun 21st
an IBM information resource
sponsored content
big blue blog
Todd Watson
Todd Watson   6/18/2013   Post a comment
The IBM Smarter Commerce Global Summit in Monaco kicked into high gear today, and we've already begun to see news emerging from that lovely city-state by the sea.
an IBM information resource
sponsored content
Expert Integrated Systems: Changing the Experience & Economics of IT
In this e-book, we take an in-depth look at these expert integrated systems -- what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator.

READ THIS eBOOK
your weekly update of news, analysis, and
opinion from Internet Evolution - FREE!

REGISTER HERE
Wanted! Site Moderators
Internet Evolution is looking for a handful of readers to help moderate the message boards on our site – as well as engaging in high-IQ conversation with the industry mavens on our thinkerNet blogosphere. The job comes with various perks, bags of kudos, and GIANT bragging rights. Interested?

Please email: moderators@internetevolution.com
Internet Evolution – not for thickies
NSA Leaks Shine Spotlight on Perils of Contractor Partnerships
Jason Mick
The US National Security Agency learned the
hard way that it can be dangerous to give a contractor too much money and access, with too little scrutiny. The NSA and other government agencies hire tens of thousands of contractors a year to analyze data. Edward Snowden -- who revealed himself as the NSA leaker after fleeing the country -- was one such contractor, reportedly holding a $122,000 salaried position at Booz Allen Hamilton at the time of his departure.

CLICK FOR MORE