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Raj Kumar

Answering Security's Call With Voice Recognition

Written by Raj Kumar
12/4/2012 34 comments
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In today's digital world, we have to remember so many passwords for the different accounts we use for banking and work, for social networks, and other websites. Despite our many security precautions, we often can see the results of password theft on the news. For IT departments, this creates the challenge of choosing a better way to safeguard our data and access.

At present, fingerprint biometric technology is increasingly being used as one advanced authentication system. The National Australia Bank (NAB) concentrated its biometrics authentication system using voice recognition instead of fingerprinting for customer identification.

That's because NAB believes voice recognition is more secure biometric technology than the fingerprint, said Adam Bennett, executive general manager of enterprise transformation at NAB, in a press conference in Sydney: "Voice has nearly 120 security points and the fingerprint has nearly 40 security points."

The bank has more than 100,000 customers using the voice authentication on their phones today. In the future, NAB wants to expand this voice biometric system into its ATMs, too. Not only does the financial institution rely on this technology for security, but it also views voice biometrics as a way to enhance customer service, since it's designed to reduce patrons' frustration over forgotten passwords, said Warren Shaw, NAB Personal Banking's executive general manager, in a statement.

Researchers continue to push the biometrics envelope, of course. Some are investigating the use of brainwaves to create thought-control computing, which could eventually include a security application.

Interaxon's Muse headband sensor device incorporates thought-controlled computing. Although there currently is no authentication application that works with Interaxon's Muse, company CEO Ariel Garten said someone could create such an app using the company's software developer kit (SDK).

In a company experiment, Interaxon could control a building's lights using its thought-control technology. Imagine the possibilities if someone integrates this with something like Google's Project Glass.

Facial recognition and fingerprints are authentication methods used in more devices today. It may take another decade before we see voice- and thought-control dominate common consumer devices. Where do you think the future of identification will be?

— Raj Kumar is an independent industry analyst and IT professional in the Coimbatore area of India.

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Mitch Wagner
Thinkernetter
Wednesday December 5, 2012 8:24:55 PM
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Michael P. Kassner - Any type of bio-identification is secure enough. The bad guys for the most part could care less. Why bother when they can get the digitized sample file much easier. 


What do you mean? How could intruders get around bio-identification to, say, break into a bank system?

PaulS
IQ Crew
Wednesday December 5, 2012 7:48:48 PM
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Retinal scan is another good one. That in conjuction with a fingerprint would be pretty secure, even if someone could copy your fingerprint.

mhhfive
IQ Crew
Wednesday December 5, 2012 7:27:41 PM
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I think the problem with a fingerprint is that you can't really make a fingerprint password more difficult, but with a voice print, the system can change what you say to make the password challenge more difficult. So if you had a really secure voice recognition account, it might ask you to say a secret series of words that only you knew, for example. A fingerprint could be copied from anything you touched... (or someone might cut off your hand) 

PaulS
IQ Crew
Wednesday December 5, 2012 7:20:31 PM
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Biometrics is a very interesting subject. I think that although a voice print is more secure than a finger print isn't a finger print secure enough? I think its pretty tough if not near impossible to copy someone's finger print.

I remember a post on another blog from Alison a while back about using gait recognition. Where many of these are not ready for primetime yet someday they will be. I can see a combination of biometric technologies being used together rather than just one.

mhhfive
IQ Crew
Wednesday December 5, 2012 3:43:47 PM
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Maybe other people also remember this particular show:

http://www.youtube.com/watch?v=oNrWgjh9tnU

where Commander Data takes over the whole ship because he can change Capt Picard's voice recognition password to something only an android could remember....

mhhfive
IQ Crew
Wednesday December 5, 2012 3:38:43 PM
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Actually, the problem of using voice recognition while suffering from a cold/flu/etc has been addressed -- and there are a bunch of verification systems that claim to be able to remain effective even when user's voices may be affected by illness (or age!).

http://www.bayometric.com/products/biometric-voice-authentication.htm

I've never used these biometric systems myself, but I'd be more worried that some hackers would be able to re-create a digital version of my voice (or fingerprints/retina/etc) and then my accounts would be forever compromised b/c there's no way to change my biometric passwords once they've been duplicated.

 

 

Kim Davis
Thinkernetter
Wednesday December 5, 2012 1:01:42 PM
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DARPA has been working for a while on biometrics like keyboard interaction.  I don't know when we're going to see results, but the idea that you sit down and start using a device, and it recognizes you immediately (or not) is appealing.

Kim Davis
Thinkernetter
Wednesday December 5, 2012 12:57:51 PM
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Facial recognition technologies seem to work better than voice recognition.  Any idea why that is?  Are visual images just that much easier to match?

DrT
IQ Crew
Wednesday December 5, 2012 10:33:46 AM
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Thanks for sharing this article, Raj. Voice recognition has been trouble for long time, there has been lots of researches and improvement around it but we are not there yet unfortunate. If we can make improvement in this area we can ask Siri to keep information secure for us. She can simply give us the information or a temporary key to access whatever we want to access. That way we do not have to store any password for anything.

Alison Diana
Thinkernetter
Wednesday December 5, 2012 10:05:24 AM
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Yes, I agree that a combo-pack will be how most companies protect data and networks -- at least their most sensitive data -- in the future. When you go into secure buildings, that's how they do it now, too. I can't imagine any organization relying solely on one security system.

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