In today's digital world, we have to remember so many passwords for the different accounts we use for banking and work, for social networks, and other websites. Despite our many security precautions, we often can see the results of password theft on the news. For IT departments, this creates the challenge of choosing a better way to safeguard our data and access.
At present, fingerprint biometric technology is increasingly being used as one advanced authentication system. The National Australia Bank (NAB) concentrated its biometrics authentication system using voice recognition instead of fingerprinting for customer identification.
That's because NAB believes voice recognition is more secure biometric technology than the fingerprint, said Adam Bennett, executive general manager of enterprise transformation at NAB, in a press conference in Sydney: "Voice has nearly 120 security points and the fingerprint has nearly 40 security points."
The bank has more than 100,000 customers using the voice authentication on their phones today. In the future, NAB wants to expand this voice biometric system into its ATMs, too. Not only does the financial institution rely on this technology for security, but it also views voice biometrics as a way to enhance customer service, since it's designed to reduce patrons' frustration over forgotten passwords, said Warren Shaw, NAB Personal Banking's executive general manager, in a statement.
Researchers continue to push the biometrics envelope, of course. Some are investigating the use of brainwaves to create thought-control computing, which could eventually include a security application.
In a company experiment, Interaxon could control a building's lights using its thought-control technology. Imagine the possibilities if someone integrates this with something like Google's Project Glass.
Facial recognition and fingerprints are authentication methods used in more devices today. It may take another decade before we see voice- and thought-control dominate common consumer devices. Where do you think the future of identification will be?
— Raj Kumar is an independent industry analyst and IT professional in the Coimbatore area of India.
Voice recognition software doesn't focus on one aspect of a voiceprint, but it analyses and calculates match potentials for many variables, including voice tone/pace/etc/etc. That's why it's hard to fool voice verification software and why voice verification software is tolerant of users with colds.
What do you mean? How could intruders get around bio-identification to, say, break into a bank system?
I think the translation from analog to digital is the weak point... a person's voice must be converted to a digital signal at some point for computer systems to verify it, so if that digital signal can be intercepted, then it's possible for that voiceprint password to be jeopardized. The nice part about voice recognition verification is that these systems can accept multiple spoken passphrases -- which can change each time a person logs in.
So while a fingerprint is just a fingerprint, a voiceprint has the extra ability for the user to change some part of the verification -- such as having the user speak dynamically generated (and different each time) passphrase.
Ultimately, it's hard to see how there could ever be a completely foolproof system -- as every password system ultimately has human beings controlling it, and social engineering hacks are generally the way bad guys gain access....
Mitch - "But what if you sprain your finger playing softball? That will change how you interact with the keyboard."
The potential for one biometric identification system to be challenged by a transient physical condition is why the newer authentication systems are moving toward multiple factors of biometric identification - multimodal biometrics. If the identification system combines characteristics of physical movement analysis (like keyboarding or gate/cadence), visual identification (iris, facial), with voice analysis, then the identification can handle short-term disturbances like sprained fingers.
Jason - I don't think a cold, or stress, would invalidate voice signature identification. There is an intrinsic quality to a voice that it really hard to change. It is much easier to recognize an actor by their voice than their face or movements because of the intrinsic qualities of a voice. Actors can put a speaking accent on their voice, but it doesn't change the intrinsic identifying features of their voice.
What i think would take a really good algorithm would be to spoof a voice - particularly if the system kept track of the 140 points of authentication and required a vocal response to a CAPTCHA.
Voice recognition security is really amazing but I'm trying to understand what is it that the system finds unique in a voice, is it the tone, is it the pace?? If so can this not be copied by some unauthorized person?
The computer or bio-reading device has to convert the analog scan to digital information. That is not being well taken care of. The bad guys just send the digitized scan information to the bank, the same way the computer would.
Kim Davis - DARPA has been working for a while on biometrics like keyboard interaction. I don't know when we're going to see results, but the idea that you sit down and start using a device, and it recognizes you immediately (or not) is appealing.
But what if you sprain your finger playing softball? That will change how you interact with the keyboard.
The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
Today's browsers are capable of doing tasks that were impossible only a few years ago. Development of HTML5 created the revolution, empowering current web browsers in desktops, tablets, and smartphones to become equally capable of handling websites and business-critical applications.
A survey by JD Powers found that customer interest in product features is lessening as phones evolve. Rather than features, price is driving purchases, and that change could have a dramatic impact on how IT departments secure these devices.
A recent release of the popular TweetDeck app for Twitter power-users gives new life to software that had previously taken a wrong turn. Here's a quick walk-through of the new TweetDeck, to show you why it should be at the top of your Twitter toolkit.
The quest for Webpage clicks and ad impressions is creating a market for sensational truths and lies in equal measure. How are we going to get to the bottom of any real issue online – like what's really going on with Carrier IQ, for example – if we can't separate hype from reality?
You've heard the expression, "Out of the frying pan, into the fire?" Amazon lives in the fire. The e-tailer wins by keeping things hot for its competitors, employees, and itself, according to a new book.
Positec, a manufacturer of power tools for homes and commercial applications, achieves greater customer service flexibility and cuts hold times in half by using a cloud-based service to manage its call center.
Big-data and analytics tools enable marketers to understand customers as individuals, identifying unmet needs and addressing each customer as a "segment of one," says John Kennedy, VP corporate marketing, IBM.
Expert Integrated Systems: Changing the Experience & Economics of IT In this e-book, we take an in-depth look at these expert integrated systems -- what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator. READ THIS eBOOK
your weekly update of news, analysis, and
opinion from Internet Evolution - FREE! REGISTER HERE
Wanted! Site Moderators Internet Evolution is looking for a handful of readers to help moderate the message boards on our site as well as engaging in high-IQ conversation with the industry mavens on our thinkerNet blogosphere. The job comes with various perks, bags of kudos, and GIANT bragging rights. Interested?