The Macrosite for News, Analysis and Opinion about the Future of the Internet
Raj Kumar

Answering Security's Call With Voice Recognition

Written by Raj Kumar
12/4/2012 34 comments
no ratings
DISCUSS     Email This
In today's digital world, we have to remember so many passwords for the different accounts we use for banking and work, for social networks, and other websites. Despite our many security precautions, we often can see the results of password theft on the news. For IT departments, this creates the challenge of choosing a better way to safeguard our data and access.

At present, fingerprint biometric technology is increasingly being used as one advanced authentication system. The National Australia Bank (NAB) concentrated its biometrics authentication system using voice recognition instead of fingerprinting for customer identification.

That's because NAB believes voice recognition is more secure biometric technology than the fingerprint, said Adam Bennett, executive general manager of enterprise transformation at NAB, in a press conference in Sydney: "Voice has nearly 120 security points and the fingerprint has nearly 40 security points."

The bank has more than 100,000 customers using the voice authentication on their phones today. In the future, NAB wants to expand this voice biometric system into its ATMs, too. Not only does the financial institution rely on this technology for security, but it also views voice biometrics as a way to enhance customer service, since it's designed to reduce patrons' frustration over forgotten passwords, said Warren Shaw, NAB Personal Banking's executive general manager, in a statement.

Researchers continue to push the biometrics envelope, of course. Some are investigating the use of brainwaves to create thought-control computing, which could eventually include a security application.

Interaxon's Muse headband sensor device incorporates thought-controlled computing. Although there currently is no authentication application that works with Interaxon's Muse, company CEO Ariel Garten said someone could create such an app using the company's software developer kit (SDK).

In a company experiment, Interaxon could control a building's lights using its thought-control technology. Imagine the possibilities if someone integrates this with something like Google's Project Glass.

Facial recognition and fingerprints are authentication methods used in more devices today. It may take another decade before we see voice- and thought-control dominate common consumer devices. Where do you think the future of identification will be?

— Raj Kumar is an independent industry analyst and IT professional in the Coimbatore area of India.

DISCUSS     Email This
Current display:       newest comments first       display in chronological order
Page 1 of 4   Next >
Mitch Wagner
Thinkernetter
Thursday December 6, 2012 9:03:46 PM
no ratings

mhhfive - I can see how that would work. If the user has to speak a different word or phrase each time, that would thwart efforts by attackers to break in using a recording. 

Mitch Wagner
Thinkernetter
Thursday December 6, 2012 9:02:17 PM
no ratings

lin crampton - Makes sense. Multimodal recognition would bypass problems with one mode breaking down. 

mhhfive
IQ Crew
Thursday December 6, 2012 6:56:42 PM
no ratings

Voice recognition software doesn't focus on one aspect of a voiceprint, but it analyses and calculates match potentials for many variables, including voice tone/pace/etc/etc. That's why it's hard to fool voice verification software and why voice verification software is tolerant of users with colds.

mhhfive
IQ Crew
Thursday December 6, 2012 6:54:01 PM
no ratings

What do you mean? How could intruders get around bio-identification to, say, break into a bank system?

I think the translation from analog to digital is the weak point... a person's voice must be converted to a digital signal at some point for computer systems to verify it, so if that digital signal can be intercepted, then it's possible for that voiceprint password to be jeopardized. The nice part about voice recognition verification is that these systems can accept multiple spoken passphrases -- which can change each time a person logs in. 

So while a fingerprint is just a fingerprint, a voiceprint has the extra ability for the user to change some part of the verification -- such as having the user speak dynamically generated (and different each time) passphrase.

Ultimately, it's hard to see how there could ever be a completely foolproof system -- as every password system ultimately has human beings controlling it, and social engineering hacks are generally the way bad guys gain access....

lin crampton
IQ Crew
Thursday December 6, 2012 12:05:01 PM
no ratings

Mitch - "But what if you sprain your finger playing softball? That will change how you interact with the keyboard."

The potential for one biometric identification system to be challenged by a transient physical condition is why the newer authentication systems are moving toward multiple factors of biometric identification - multimodal biometrics.  If the identification system combines characteristics of physical movement analysis (like keyboarding or gate/cadence), visual identification (iris, facial), with voice analysis, then the identification can handle short-term disturbances like sprained fingers.

 

lin crampton
IQ Crew
Thursday December 6, 2012 11:38:38 AM
no ratings

Jason - I don't think a cold, or stress, would invalidate voice signature identification.  There is an intrinsic quality to a voice that it really hard to change.  It is much easier to recognize an actor by their voice than their face or movements because of the intrinsic qualities of a voice.  Actors can put a speaking accent on their voice, but it doesn't change the intrinsic identifying features of their voice.  

What i think would take a really good algorithm would be to spoof a voice - particularly if the system kept track of the 140 points of authentication and required a vocal response to a CAPTCHA.

 

shehan
IQ Crew
Thursday December 6, 2012 5:04:15 AM
no ratings

@ Michael- 

Absolutely, I too think that these signals could be copied and used by bad guys for unauthorized access.

 Or am I missing something ?

 

shehan
IQ Crew
Thursday December 6, 2012 4:59:25 AM
no ratings

Voice recognition security is really amazing but I'm trying to understand what is it that the system finds unique in a voice, is it the tone, is it the pace?? If so can this not be copied by some unauthorized person?

 

Michael P. Kassner
Thinkernetter
Wednesday December 5, 2012 8:32:02 PM
no ratings

The computer or bio-reading device has to convert the analog scan to digital information. That is not being well taken care of. The bad guys just send the digitized scan information to the bank, the same way the computer would. 

Mitch Wagner
Thinkernetter
Wednesday December 5, 2012 8:26:49 PM
no ratings

Kim Davis - DARPA has been working for a while on biometrics like keyboard interaction.  I don't know when we're going to see results, but the idea that you sit down and start using a device, and it recognizes you immediately (or not) is appealing.


But what if you sprain your finger playing softball? That will change how you interact with the keyboard.

Page 1 of 4   Next >
The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
previous posts from Raj Kumar
Raj Kumar
Raj Kumar   1/16/2013   6 comments
Today's browsers are capable of doing tasks that were impossible only a few years ago. Development of HTML5 created the revolution, empowering current web browsers in desktops, tablets, and smartphones to become equally capable of handling websites and business-critical applications.
5
of
Alison Diana
Striking a Balance for Website Upgrades

1|24|13   |   1:59   |   3 comments


Companies need to take advantage of new technologies to simplify interfaces, improve capabilities, and enhance back-office processes. But they can't upgrade their Websites too often.
Wisdom of the Big Chair
Videoconferencing to Replace Bank Tellers

12|3|12   |   2:10   |   2 comments


Walk into the Coastal Federal Credit Union in Raleigh, N.C., and something is missing. Rather than human tellers, customers face videoconferencing ATM machines. Is this the future of branch banking?
Wisdom of the Big Chair
Price, Not Features, Driving Smartphone Sales

11|29|12   |   2:01   |   7 comments


A survey by JD Powers found that customer interest in product features is lessening as phones evolve. Rather than features, price is driving purchases, and that change could have a dramatic impact on how IT departments secure these devices.
Mitch Wagner
TweetDeck Gets a Second Life

11|5|12   |   9:54   |   13 comments


A recent release of the popular TweetDeck app for Twitter power-users gives new life to software that had previously taken a wrong turn. Here's a quick walk-through of the new TweetDeck, to show you why it should be at the top of your Twitter toolkit.
Tony Kontzer
What the Apple-Samsung Verdict Means to IT

8|30|12   |   2:13   |   14 comments


The decision could discourage innovators looking to the past, and require companies to build from the ground up, leading to a new generation of stagnation in the IT world.
Reiter's Block
IT Should Evaluate On-Screen Keyboards

7|19|12   |   3:01   |   9 comments


On-screen keyboards are getting a lot more complicated, and IT departments should consider evaluating them.
Second Shooter
Seeking the Truth Online

12|8|11   |   2:10   |   11 comments


The quest for Webpage clicks and ad impressions is creating a market for sensational truths and lies in equal measure. How are we going to get to the bottom of any real issue online – like what's really going on with Carrier IQ, for example – if we can't separate hype from reality?
Kim Davis
Fast Forward to the Future

4|23|13   |   2:29   |   20 comments


A look back at tech writing in the 90s makes us wonder where enterprise IT will be 20 years from now.
Mitch Wagner
Google Launches Its Most Depressing Service Yet

4|15|13   |   2:59   |   10 comments


Google's new Inactive Account Manager lets you control how Google disposes of your accounts when you die.
Mitch Wagner
'Digital Nomads' Work From Anywhere & Everywhere

2|14|13   |   2:35   |   20 comments


New tools like laptops, tablets, smartphone, and wireless connectivity let us work from San Diego to Katmandu, and anywhere in between. But time management remains a problem.
IETV: the thinkerNet on film
5
of
Kim Davis
Big-Data Can’t Always Sell Wine

5|21|13   |   2:23   |   3 comments


Whole Foods Global Wine Purchaser Doug Bell told me about some of the constraints on using analytics in the US wine market.
Paul J. Fleuranges
Digital Signage Keeps NYC Subway Straphangers on Track

5|6|13   |   3:51   |   No comments


New York's Metropolitan Transit Authority is conducting a pilot test of digital kiosks to guide subway users to where they want to go more efficiently and at lower cost.
Kim Davis
Fast Forward to the Future

4|23|13   |   2:29   |   20 comments


A look back at tech writing in the 90s makes us wonder where enterprise IT will be 20 years from now.
Mitch Wagner
Google Launches Its Most Depressing Service Yet

4|15|13   |   2:59   |   10 comments


Google's new Inactive Account Manager lets you control how Google disposes of your accounts when you die.
Second Shooter
Argument Over Top-Level Domains Is 'Stupid'

4|11|13   |   2:07   |   3 comments


The whole Amazon.reader debate is a double-stupid. It's stupid to think that there's any e-book buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
Kim Davis
Ladies, Your Tablet Awaits

3|21|13   |   2:22   |   37 comments


ePad Femme is the world’s first tablet “made exclusively for women.”
Wisdom of the Big Chair
NFC Moves Into the Mainstream

3|20|13   |   2:16   |   No comments


While NFC's original goal was to enhance mobile commerce applications, it is finding its way into a number of other uses, which is creating both opportunity as well as challenges for IT departments.
Wisdom of the Big Chair
Integrating Security Into Your Cloud Contract

3|19|13   |   3:35   |   No comments


Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Brian Baron
How Edmunds.com Collects Customer Information

3|18|13   |   1:15   |   No comments


Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
Brian Baron
How Edmunds.com Uses Analytics to Customize Site

3|14|13   |   0:47   |   No comments


The automotive website uses propensity modeling to target ads and customer registration forms, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
an IBM information resource
sponsored content
big blue blog
Alison Diana
Ushering in a new era of cognitive computing systems, IBM announced today the IBM Watson Engagement Advisor, a technology breakthrough that allows brands to crunch big data in record time to transform the way they engage clients in key functions such as customer service, marketing, and sales.
an IBM information resource
sponsored content
Expert Integrated Systems: Changing the Experience & Economics of IT
In this e-book, we take an in-depth look at these expert integrated systems -- what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator.

READ THIS eBOOK
your weekly update of news, analysis, and
opinion from Internet Evolution - FREE!

REGISTER HERE
Wanted! Site Moderators
Internet Evolution is looking for a handful of readers to help moderate the message boards on our site – as well as engaging in high-IQ conversation with the industry mavens on our thinkerNet blogosphere. The job comes with various perks, bags of kudos, and GIANT bragging rights. Interested?

Please email: moderators@internetevolution.com
Internet Evolution – not for thickies
Keep Critical Data With a Knowledge Management System
Taimoor Zubair
Fortune 500 companies lose at least
$31.5 billion a year by failing to share knowledge. A Knowledge Management System (KMS) can help companies significantly reduce these costs.

CLICK FOR MORE
Yahoo Needs to Break Tumblr in Order to Fix It
Joe Stanganelli
As
Mitch Wagner discussed today, Yahoo is acquiring Tumblr. The big Internet debate at the moment is whether Tumblr will be good or bad for Yahoo. Regardless of their stances on the future of Yahoo itself, many claim that Yahoo will somehow ruin Tumblr.

CLICK FOR MORE