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David Strom

Turn File Sharing Off When You Travel, Puh-Leaze!

Written by David Strom
1/29/2013 36 comments
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Has this happened to you? I was staying at a hotel where the WiFi creates one flat network, and, of course, there are numerous people who don't know the first thing about basic security practice. Why do I know this? Because I could see several of them who had file sharing turned on for their PCs. They were listed by name in my Mac's Finder (John Jones Computer, Sally Jenkins Computer, and so on), and it was a bit scary.

When I travel, I remember to turn off the file sharing setting on my PC for precisely this reason. It is a simple step, but a critical one.

So recently I was in this hotel in Silicon Valley and I was feeling somewhat puckish. I noticed that one person's computer was listed. I clicked on his computer to see if file sharing was turned on. It was, and in a moment, I could see his entire hard drive, including a "private" folder filled with PDFs of his credit card and other banking statements, and loads of business documents.

So I took one of my newfound friend's documents -- it was a boating license or something -- copied it to a USB key, and printed it out at the business center. I left it with a note to my friend at the front desk, suggesting that:

  1. He turn off file sharing tout suite if he didn't want anything else shared with the entire hotel for the rest of his stay, and
  2. He might want to invest in some hard disk encryption, particularly for all the stuff that he very conveniently left in his "private" folder for everyone to see.

Most hotels don’t really spend the time and energy to lock down their networks, and most business travelers don’t spend the time and energy to lock down their computers. The result is a boon for any corporate spy that has a laptop and minimal skills. Go to any city-center convention hotel today and within minutes you can collect PowerPoints, secret documents, and business plans on just about any industrial topic. And you don’t need any skill, other than showing up at the right time and place.

As I saw last week, many hotels typically don’t segment their guest LANs, meaning that everyone in the hotel is on the same segment, has the same access, and can see anything across the entire network. This is true for wired and wireless access. Obviously, if a wireless user can sit in the parking lot of the hotel and gain access to the entire hotel LAN, this is even more trouble waiting to happen. The best situation is to have every single guest on a separate virtual LAN so they can’t see anyone else’s traffic. This requires them to use more expensive switching hardware, of course.

How prevalent is all of this? Two colleagues, Lisa Phifer and Craig Mathias, traveled around the northeast and tested 24 hotels back in 2006. They found trouble almost everywhere they went. Just one in four sites could prevent wireless eavesdropping and block all notebook probes. Sadly, the situation isn't much different in 2013.

“Hotspot users might be unpleasantly surprised to discover they are reachable from the Internet [when they choose public IP addresses]. We expected paid networks would protect users from each other or Internet attacks more often than free hotspots, but this was not the case. Several free hotspots had noteworthy exposures, but so did paid networks, including the most expensive sites," reported the duo.

The only two Internet providers that passed all security tests were I-Bahn and T-Mobile. They segregate traffic by user and prevent people from inadvertently sharing their connection. The others, including Guest-Tek, Passsym, Starwood, TurboNet, StayOnline, and Wayport, all had security problems when the pair did their original research.

So don't forget the security basics when you travel. Don't leave your USB key drives lying around with all sorts of private stuff on them. Use a simple PIN to protect your phones. This isn't rocket science: it is basic Security 101, or not even but still something that everyone should just do and internalize. And if you stay at a hotel that has a flat network, use disk encryption and a VPN to keep people like me from looking around your computer's hard drive.

— David Strom is a world-known expert on networking and communications technologies. He has worked extensively in the IT end-user computing industry and has managed editorial operations for trade publications in the network computing, electronics components, computer enthusiast, reseller channel, and security markets.

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Mitch Wagner
Thinkernetter
Tuesday February 5, 2013 8:31:00 AM
no ratings

My experience in hotels is variable. Often, the room I'm in has a ridiculously weak signal. 

That said, I am currently in a hotel in Phoenix, and the bandwidth here seems quite good. Kimpton Palomar, if you're ever in town. 

taimur_tz
Thinkernetter
Tuesday February 5, 2013 4:03:28 AM
no ratings

"Compared with hotel WiFi, EVERYTHING is fast. Hotel WiFi is ridiculously slow. "

@Mitch: I think it has to do with people hogging up the network with excessive downloads. Good hotels have strict bandwidth controls on the network to ensure users don't end up misusing the network.

stotheco
IQ Crew
Sunday February 3, 2013 12:06:46 PM
no ratings

It's a simple thing to do, shutting off file sharing. Unfortunately, many people forget or neglect to do it and end up paying for it. I agree with your suggestion that they start making students aware of this in school; it's not something you really teach, per se. More like a warning or precaution.

sarahp
IQ Crew
Thursday January 31, 2013 10:17:44 PM
no ratings
I agree that so many people seem to forget the most simple security practices for their own files. I hate that they are setting themselves up for a nightmare, but what can you do about ? I personally think that middle schools should teach computer security as part of their material, but that is sadly overlooked.
pcharles
IQ Crew
Thursday January 31, 2013 12:15:12 PM
no ratings

I think that was shored up after XP. You have to manually enable it in Windows now per network type.

Mashka
Researcher
Thursday January 31, 2013 11:15:55 AM
no ratings

@ Mitch

Only   messages are encripted because  it is highly undesirable  that anyone could read them, and  three languages   in a single message happen because of the mess in one's head. 

 So can we say, that a mess is  the best encryption?

abdlah
IQ Crew
Wednesday January 30, 2013 4:58:49 PM
no ratings

Thanks for a very useful security 101 jolt. Your article has made more interested in checking how secure my devices are and curious to see how secure the environment around me is.

It is clear that a lot of users do not take the time to learn enough about securing their systems despite the clear and constant threat.

Alison Diana
Thinkernetter
Wednesday January 30, 2013 4:37:28 PM
no ratings

I recall staying at a hotel on Long Island while on vacation a few years ago and using their wireless network. It got some sort of virus, which circumvented my laptop's security system and screwed up my computer. The hotel was working with a local solution provider; the company's reps scurried around the hotel for hours, trying to fix the problem, as guests scowled at them (yes, I confess, I was one of them--I was on deadline). Another time, another hotel, and they used a different service provider to try and fix their downed wireless network. Servicing these hotels could be a great marketing tool for a national solution provider -- or the complete opposite!

Anand Y
IQ Crew
Tuesday January 29, 2013 10:32:35 PM
no ratings

I get the impression that hotels don't run the networks themselves; they just partner with specialists.

@Mitch, I agree with you. I think it makes sense for hotels to partner with specialists because it would be difficult for them to manage the network themselves. I think hotels should demand more security from these service providers becacuse ultimately it imapcts its customers.

Kurtkeys
IQ Crew
Tuesday January 29, 2013 9:22:09 PM
no ratings

excellent point. In California you would have been crimmially liabel, even persons who work for  a company who do proof of vulnerability without a written contract between parties is in jeopardy of prosecution. And while on the subject, perhaps a brief explanation of where to begin to find the swiith that turns ooff file sharing would prove helpful

Kurt

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