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Stephen Lawton

Cloud Services Increase Danger to Enterprise Data

Written by Stephen Lawton
8/14/2012 9 comments
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Companies moving data stores and applications to the cloud face security issues that differ from those of on-premises datacenters. These differences can be magnified by the particular cloud approach a company takes.

Themis Papageorge, director of information assurance at Northeastern University, says moving a portion of a corporate data store and selected applications to the cloud could present opportunities for attacks and increased risk over managing a corporate datacenter. In addition to managing its own hiring, training, network monitoring, and provisioning policies, the IT department needs to be aware of its service provider's policies in these areas.

"Enterprises care about risk," he said. That risk multiplies when the number of individuals with access (direct or indirect) to company data increases. Even though the potential for external threats remains basically the same -- attackers with no network credentials can attack corporate or cloud-based data -- insider threats increase with cloud services.

An insider can be anyone who has credentials to access data or physical access to the hardware on which the data is stored, Papageorge said. In a cloud environment, that could include a technician at the service provider who has access to servers or someone on the provider's help desk. Citing a recent breakdown in help desk security at Apple and Amazon, Papageorge said companies need to ask hard questions of their cloud providers about policies and procedures relating to help desk calls.

John Howie, chief operating officer of the Cloud Security Alliance (CSA), an industry group that promotes best-practices, told me cloud computing is no more or less secure than a traditional datacenter for most applications. Security threats also increase in cases where cloud providers are using virtual machines to separate customers in a multitenant environment. Servers are more vulnerable to attack and more complex to manage when cloud services collocate a company on a server that uses virtual machines to separate users from one another rather than building controls into the software.

The SaaS vendors Salesforce.com and Google, for example, have internal software controls to keep Company X from accessing the data of Company Y on the same server, Howie said. In contrast, many cloud providers rely on off-the-shelf software and the protections built into it.

Howie and Papageorge agree that someone attacking a multitenant, virtualized server could gain access to other companies' data. The attacker could achieve this by breaking through the hypervisor to gain access to a host and then attacking other guest VMs on the server.

Like datacenter security, cloud security requires constant vigilance. It's worth it to take measures ahead of time to avoid trouble.

These recommendations and best-practices from the SANS Institute and McAfee's security blog may help you protect your data in the cloud.

Related posts:

— Stephen Lawton is a longtime technology journalist and industry pundit.

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wardmary727
Rank: Cave Painter
Wednesday August 15, 2012 4:44:01 PM
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TY really helps alot

Mitch Wagner
Thinkernetter
Tuesday August 14, 2012 11:35:18 PM
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So if you maintain critical functions in your own database, but outsource other functions to the cloud, you end up with twice the security hassles, maintaining conventional datacenter security and cloud security. 

Stephen Lawton
Thinkernetter
Tuesday August 14, 2012 6:46:32 PM
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As more companies move apps and infrastructure to the cloud, it's easy to see cloud growth expanding exponentially. You say that anything that can go wrong in the data center can go wrong in the cloud. Too true, but it gets more complicated than that. If you run your own data center for your most important databases, intellectual property and other company jewels, plus utilize the cloud for less mission-critical data, you multiply the number of attack vectors significantly.

Not only must you still maintain the highest levels of security for your internal data, but you still cannot give up your obligation to protect your cloud data. You still need to ensure that data is safe and secure.

As with other security issues, simply outsourcing computing environments or applications does not relieve you of your responsibility to protect your sensitive data. It adds neither truth nor clarity. The cloud simply adds another level of complexity to the security environment that must be addressed or it can create vulnerabilities that had never been part of the risk management assessment nor planned for in your defenses.

Kim Davis
Thinkernetter
Tuesday August 14, 2012 4:34:39 PM
no ratings

NIST described the cloud as having a "large attack face" about 18 months ago, and I can see no reason why that's become less true.  Anything which can go wrong with conventional data centers can go wrong in the cloud, and assuming cloud vendors have security covered seems to me to be a head-in-sand position.

Amazon's and Apple's call center security wasn't up to snuff; how's their cloud security?

Mitch Wagner
Thinkernetter
Tuesday August 14, 2012 3:41:59 PM
no ratings

A mighty big warchest, or insurance. 

One way that enterprise can be safe is to learn in some detail what their cloud providers are doing. IT departments go from managing technology to managing relationships with technology service providers. 

Mary Jander
Thinkernetter
Tuesday August 14, 2012 3:37:17 PM
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Looking at it from the cloud provider's perspective, I'm not sure what else, besides contracts assuring big payouts in the case of breaches, would make customers comfortable.

Ensuring that I as a provider would be able to pay up if customers were compromised would mean I'd need a mighty big warchest.

smkinoshita
Thinkernetter
Tuesday August 14, 2012 3:05:58 PM
no ratings

That's one of my major concerns with Cloud security.  Someone breaks in, and you're at the mercy of the provider's security team, hoping they act quickly enough to prevent disaster.

If the cloud's the way to go (let's say your own business simply lacks the resources for sufficient security locally) then I'd factor in the provider's reaction time for a disaster recovery plan.

Mitch Wagner
Thinkernetter
Tuesday August 14, 2012 12:19:09 PM
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That's a good point. What measures do cloud providers take to prevent their own employees from becoming security risks?
Michael P. Kassner
Thinkernetter
Tuesday August 14, 2012 8:09:41 AM
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I read this quote:

"Cloud computing is no more or less secure than a traditional datacenter for most applications."

I was a network engineer for a large telco and had complete access to rooms full of servers that belonged to various organizations. I was only supposed to work on one set, but could have compromised several.

That would not be the case if an organization took care of its own. 

 

The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
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