What is fair compensation for a chief information officer (CIO) or chief information security officer (CISO)?
Organizations must ensure that salaries are in line with other executive compensation in the organization. Candidates have to research the organization and ask questions to find out how the offer compares with what other company executives are making.
For the CIO job, where the position reports will define both the true nature of the position and the level of compensation. If, for example, the position reports to the chief financial officer, you will not be a member of the cabinet and your salary is likely to be significantly less than the CFO's pay. This is most likely a director of IT position dressed up with a CIO title. Probably the organization views IT as a cost center rather than as a strategic asset driving revenue. Ask why the CIO reports to the CFO. You may very well find that other C-level executives drive technology decisions and your job is to simply run, support, or integrate these systems -- an operational and not very strategic role.
Some time ago, when I was grappling with this issue, a CFO friend showed me GuideStar.org, a valuable resource he used to judge whether the salary offered was fair and comparable to other C-level executives in the organization. This free Website contains the IRS Form 990 filings for the past three years for non-profit organizations. The database includes most universities, religious organizations, healthcare organizations, public and community services, as well as charity organizations.
The IRS 990 filings provide information on the financial stability of the organization as well as compensation for its highest paid people. This data is very valuable in figuring out whether the salary offer for one position is comparable to other executives' pay. Check the filings for all three years to estimate future salary increase potential by looking at the organization's past history of increases.
If a CIO will be a member of the president’s cabinet and your offer is significantly lower than other executives', asking about this disparity will often reveal interesting information, which may cause you to have second thoughts about the position. In one case, an organization offered the CIO $50,000 less than the CFO. After questioning, the organization revealed that although the position was a member of the president’s cabinet, officially it dual-reported to two other C-level executives -- one of which was the CFO. Not a very comfortable setup!
In the case of a CISO, the offer should be comparable to the CIO's compensation. Organizations -- and candidates for the CISO role -- need to know that the CISO carves out the most complex technical, policy, and operational responsibilities of the CIO in all IT and systems areas. This complex position will require an extremely strong technical, policy, and people management background -- usually more complex than the CIO role. The role also carries with it a high level of career risk compared with all other IT positions within the organization.
The position deals with all parts of the organization. The CISO requires a solid background in all technical areas, including challenging industry certifications. The person will need to be familiar with compliance requirements for applicable security and privacy laws along with a strong background in risk management principles. The CISO also needs strong communications and leadership skills because areas and people influenced will not report to the position. The CISO will manage hundreds of projects and deal with security audits and incidents.
Sometimes an organization will hire a CISO as a true partner for a CIO. It might be defined as a deputy CIO role. At times, the person will be hired to shield others and to serve as the person to be blamed in the event of a major security incident. For a CISO candidate, it will be very important to assess whether this is the case during the interview process. Ask the question: Who is responsible for security in the organization? If the answer is the CISO, that is a warning sign. If the answer is everyone in the organization, you are dealing with an organization that has a better understanding of this role.
— Mansur Hasib has served in CIO/CISO and other leadership roles in the public, private, and education sectors.
I think that both CIOs and CISOs should have fair salaries when you consider the work they putting into something. Their jobs take a lot of knowledge and skills that not everyone has, hence why I think so many are paid highly to begin with. However, with that being said they shouldn't be paid a million dollars for their line of work either.
Although a look at Guidestar reported salaries might be of some help I'm not so sure it reflects reality. Since Guidestar is reporting non-profits, there's going to be some differences between real world profit companies and the non-profit world.
And leaping through all the data on Guidestar can be a challenge, searching for the companies, and then looking at the multi-page IRS reporting forms.
Without some real life data it's going to be hard to negotiate with employers for most folks. Do we need an "agent" like sports stars and celebrities to bargain for pay now?
History has proven that you don't need to be very technical to have a successful IT company. If anaything, they should be very dynamic and able to learn, adapt and see beyond the obvious.
Regarding salaries, it has to do with the market for the people that can fill that position. Think of a CFO-type employee, they can probably look for other jobs in Wall Street, big banks, etc, which have higher salaries than average.
The Techie vs Non-techie CIO debate is always a long and winding one. Bottomline though, i think the CIO job is indeed largely political because the CIO must learn tricks of getting funds from the CFO and convincing the whole C-team to accept change and implementation of new systems. The individual himself or herself must also have a good technical understanding of things to avoid being the clueless manager that always gets cheated.
Essentially I call it team-building, relationships and promoting the organization. The CIO is the IT strategist - developing the shared vision with other stakeholders. Then as you stated sets the tone and direction for the IT organization. But no one can do it alone - CIOs need talented and creative people around them as well to execute the vision. The CIO role itself should not be an operational role.
The skills set required for being a CIO has certainly changed. It seems these days, they don't only need to be in charge of the technical side of things, but have to be on top of the political side as well. Unfortunately, I've seen many CIO/CTO's end up having to do more politics than actual managing of technology. I get it, they have IT managers under them for that, but greatness tends to start from the top down.
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In all my years interacting with CFOs, I have not met one who actually understood IT -- not that I expected them to.
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