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Mansur Hasib

10 Security Reasons to Bring Outsourced Services Back Home

Written by Mansur Hasib
8/24/2012 28 comments
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Have you noticed some new words creeping into the business vernacular recently? Words such as insourcing, inshoring, and reshoring are becoming more common, prompting me to think about their meaning in the context of cybersecurity.

In simple terms, insourcing is the process of bringing contractual and outsourced services back into the organization. Inshoring, or reshoring, brings back contractual and outsourced services or manufacturing from overseas to the US.

Given that information technology is the lifeblood of any organization today, I think there are some positive implications inshoring and reshoring have for information technology and information security. After all, cybersecurity is complex and challenging enough within the US borders. When multiple nations are involved, this complexity and challenge increase significantly.

So I see these new trends as having potential upsides. Here are a few I think worthy of mention:

Better control over supply-chain management. Integrity and a reliable chain of custody for all components of a system are important aspects of determining its information assurance level. This integrity is especially vital for control systems used in many critical national infrastructures.

International supply-chain management is inherently very complex. On top of that, the need to maintain integrity control of all components in a multinational environment further compounds this complexity -- frequently eliminating, and sometimes exceeding, the original cost advantages of outsourcing.

Better security of intellectual property. Though intellectual property is substantially at risk in any outsourced venture, international outsourcing increases the risk of US intellectual property loss dramatically. There could be loyalty issues, disclosure issues, or data retention issues. Communication links could be subject to unwanted or unknown surveillance. Additionally contractual and legal protections could be difficult to enforce.

Fewer risks to quality. In many cases, we have experienced quality reductions to unacceptable levels in various products and services that have been outsourced to international ventures. This has resulted in a return of these services and products back to the US shores.

Higher availability of the supply chain. International supply chains are frequently affected by international political, economic, and other forces that can negate the expected savings and reduce availability.

Reduced insider threat. Insiders are workers in an organization who have authorized access to systems and information. Inadvertent as well as malicious insider threats to information security are inherently most difficult to deal with. When this threat is spread across multiple countries, the risk is multiplied significantly. Value systems, cultural norms, workforce requirements, and normal everyday life can provide hostile outsiders the ability to foster insider threats. In addition, many types of personnel security controls and legal tools become unreliable and sometimes unavailable on foreign soil.

Easier access to US research institutions. Partnerships between government, industry, and US research institutions of higher learning have often been a major driving force behind innovation in technology. Without US-based manufacturing, such partnerships are weakened. Insourcing, inshoring, or reshoring from foreign countries back to the US should provide industry with increased access to US institutions of higher learning.

Fewer international technology transfer issues. Whenever technology leaves US borders, technology export laws are applicable. In addition, the laws of the foreign countries involved have to be considered. These considerations not only increase complexity and costs but can also introduce unacceptable levels of risk.

Reduced international data storage issues. Security of data at rest is always a challenge. When data crosses international borders, additional security considerations usually come into play.

Reduced exposure to international privacy laws. Data residing on foreign soil is subject to the privacy laws of the host country. In addition, US privacy laws may continue to be applicable. Reconciling all applicable laws is a significant challenge.

Related posts:

— Mansur Hasib has served in CIO/CISO and other leadership roles in the public, private, and education sectors.

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SteveGNYC
IQ Crew
Wednesday August 29, 2012 3:48:03 PM
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Taimur-tz - that "push"  "Pull" is a good way to put it in very plain language. And yes, the economic reasons are now becoming stronger in companies -- it being more that saving corporate dollars but personal lifestyles and livelihoods.

 

Mary Jander
Thinkernetter
Wednesday August 29, 2012 10:11:56 AM
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Yes, agreed, taimur_tz. The ability to prosecute IP violations has got to be a factor when considering the risk of off-shore outsourcing.

taimur_tz
Thinkernetter
Tuesday August 28, 2012 3:47:54 AM
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"But even if the level of security breach risk is just as high domestically, companies still have better control and follow-up options here at home than they might overseas."

@Mary: Because IP rights vary a great deal from country to country, in many cases you may not be able to even register a case against another company in another country if you feel there's a violation of IP rights. OEMs may just have to accept it and live with it.

taimur_tz
Thinkernetter
Tuesday August 28, 2012 3:38:50 AM
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@slfisher: I agree. Apart from all the "pull-factors" that Mansur mentioned in his blog, the need for the jobs in the US and to sustain the economy is the "push-factor" that will prompt many businesses to move their operations back to the US. I think there are clear economic benefits of it so it's not merely a political reason.

Mary Jander
Thinkernetter
Monday August 27, 2012 10:05:24 AM
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You  make a great point, David. But even if the level of security breach risk is just as high domestically, companies still have better control and follow-up options here at home than they might overseas. That counts for something; maybe for quite a lot, when you think about the costs of prosecuting IP cases overseas.

slfisher
Thinkernetter
Sunday August 26, 2012 2:55:53 PM
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Given how much criticism Gov. Romney is receiving due to his offshoring of jobs, there's the political aspect and, to a certain extent, national security and national prosperity. It shows faith in the U.S. to bring those jobs here, and there is a certain amount of multiplier effect by having jobs and facilities in the U.S..

davidmanheim
IQ Crew
Sunday August 26, 2012 10:21:08 AM
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DukeW,

In terms of the acronym problem, I'll refer you to my slightly tongue in cheek contribution the the discussion. And of course, I support drinking in moderation (which, I am pretty sure, refers to that imaginary place I go when I'm drunk enough.)

davidmanheim
IQ Crew
Sunday August 26, 2012 10:17:28 AM
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Lin,

I agree that different countries have different degrees of inforcement, but since IP is the ultimate in transportable goods, stolen IP can go anywhere. That devolves into a race to the bottom - and in this case, the bottom IP protection companies have manufacturing and huge populations, so there is profit.

Kicheko,

One issue with my analysis, pointed out to me in a conversation with Martin Libicki at RAND, is that technology transfer is hard, and the stolen IP is unlikely to really be usable without actual training and support. So there is less to worry about that you would otherwise assume.

Kicheko
IQ Crew
Sunday August 26, 2012 8:14:27 AM
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I wonder though, how true it is in practise that outsourcing abroad is a bigger threat to intellectual property than outsourcing within the country. It seems that the risk is just as bad as long as the information is out with another company and particularly in the age of internet.

hounhosp
Thinkernetter
Saturday August 25, 2012 11:05:32 PM
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@stotheco,

"The reduced cost is what makes outsourcing so appealing"

Things are changing. Minimum wages and labour costs are increasing in many top outsourcing countries (China, India, Thailand) . Operation costs are soring as well. All these factors will motivate many companies to bring their services back home. 

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