LinkedIn looks a lot like Facebook on the surface, but underneath it's very different, and not just because LinkedIn is the button-down business social network. LinkedIn's users also use it differently than they use Facebook, Twitter, and other social networks.
Other social networks are about racking up big numbers of connections and getting in group conversations. LinkedIn is about making the one-on-one connection, finding just the right person to fill a busines need.
That makes LinkedIn's profile pages fundamental to the service. Profile pages are what make LinkedIn a combination online resumé, professional directory, and powerful recruitment and B2B marketing tool. On Tuesday LinkedIn announced changes to its profile pages designed to make them better tools for finding connections and for being found.
"We're trying to help every professional in the world be more productive and successful," LinkedIn product manager Aaron Bronzan told me. "All professionals need to connect, find, and be found." The new Profiles, which LinkedIn is rolling out slowly to its users, simplify profile editing and feature new analytics tools to help you find connections.
LinkedIn will display new visualizations of the completeness of profiles, and breakdowns of your networks by company, school, location, and industry. "It helps you understand your profile and how it's working," Bronzan says.
When viewing another person's profile on LinkedIn, you'll see possible connections -- enhanced views of people whose professional background you might have in common.
The change is part of a big redesign effort at LinkedIn, code-named "Project Katy," for the singer Katy Perry. The service rolled out new notifications, company pages, and a redesigned homepage. Steve Johnson, LinkedIn's director of design and Web development, told Wired that the redesign is named for Perry because she's a "personification of the state of the world" today (that's Wired, quoting Johnson -- and I'm not sure what it means either). Wired adds: "But don't think of this as the Katy Perry of garish costumes; think of this as the Katy Perry of simple but irresistible pop hooks -- something people keep coming back to."
Okaaaaay…
I admit to being a latecomer to LinkedIn. I'm more used to conversational and broadcast social media, such as Twitter, Facebook, Google+, and Tumblr. I don't claim to be a LinkedIn expert, but I've had some success working it recently. I use it to focus on one person at a time and make connections that way.
It's pretty simple: If I'm looking to contact somebody, and I know their name and the company they work for, I search on LinkedIn (or on Google, which points me to LinkedIn), and then I send them a note using LinkedIn's proprietary InMail messaging system. It's simple, but it works.
InMail, in particular, is brilliant: Spamfighters have been saying for years that spam would be eliminated if it simply cost senders money, even a nominal sum, to send email. Well, InMail does that. If you want to send messages to strangers on LinkedIn, you can get introduced by a mutual connection, or you can just pay to send the message. The payment is affordable -- pricing starts at $19.95 per month for three InMails per month to strangers -- but it keeps the spammers away. And you get a lot more for your premium account. Here's a comparison of the features of LinkedIn premium accounts.
I'm really a newbie at LinkedIn, and looking to share ideas. How do you use it?
I joined LinkedIn in mid-2003. The personal networking value is obvious. The recruiting aspect – hiring and searching - has also paid off. But what surprised was its value as business development tool. I headed marketing for a company in the cosmetics ingredient technology space. LinkedIn proved instrumental in connecting with high level cosmetics executives, eventually leading to a global licensing deal. It may have happened without LinkedIn, but it would have taken far more time, navigating lots of corporate directories, and expensing far more lunches and dinners.
Joanne - The reason I ask about new-style recommendations is that LinkedIn makes them too easy to give. I go to the site, LinkedIn asks me if I want to recommend another person for blogging, or social media, or some other specific subject. Unless I actively hate the person, I click "yes."
Something that cheap can't be valuable.
Thanks for the tips on recommendations. Of course you're correct -- it's better to help others than ask for help. That's true in general on social media, professional networking (and in life to for that matters). You get more back from giving than you do from asking.
Mitch - The new recommendations don't tell recruiters or others interested in knowing your profile what specifically sets you apart from others, what results were achieved, or how the recommender's life was changed in some way because of the skills listed. It's more of a check box confirming that you have the skills you say you have. I don't think this adds the same level of value as having written recommendations from a circle of people dating back over the years.
If you want to increase the number of recommendations you have, but don't feel comfortable asking, try writing recommendations for other people. Once you've done so, the recipient will have an opportunity to write one in return.
Try stretching yourself to others and asking for what you want though. The feedback will be helpful to hear how you've stood out to them, and will remind you of the difference you've made throughout your career.
Joanne - How do the new recommendations seem to you? They seem to me to be a waste of time, but perhaps I'm missing something.
I need to get a few more old-school recommendations. Like a lot of people, I feel funny asking. And because I'm neither self-employed nor job-hunting, I haven't made it a priority.
Heck, I need to update my whole LinkedIn profile. Scrolling down to the bottom I discovered a link to a corporate blog I wrote in 2010!
I joined LinkedIn when there were only about 100,000 members. I have a high quantity of recommendations (the original kind, not the new ones). It keeps me high up in search results. I have used the recommendations as testimonials for my business, and potential employers, new connections and others can see that I come highly recommended before contacting me.
I'm kind of a LinkedIn OG, as I've been on it for a long time. I don't leverage it nearly as well as I could, but here's some things I do.
LinkedIn offered a webinar for journalists on how to use LinkedIn. The best part is that for a year afterward, I got a free premium account. That gives you a number of free InMail credits, for example.
Obviously, I post links to my stories there. I'm not sure how many hits I get, but it all helps.
I have joined a number of groups, both by affinity and by topics I follow. The advantage is that you can friend more easily; if you're both in the same group, you don't necessarily need to get the person's email address to friend them.
Something I did early on is look at the friends of my friends, to see if I knew any of them. Of course, now there's People you May Know, which also helps with that; I go run through that once a month or so.
You can follow companies as well as people, which is handy for a journalist. I picked that up through the journalism webinar.
There's job ads and listings, on the right side of the screen. I haven't done much with that, but I could. I have, incidentally, gotten work through LinkedIn.
If I'm working on a kind of survey article, I can post a question (eg "What is the best way to...") and then interview the helpful respondents later. Similarly, I can go through the postings of relevant groups looking for sources or story ideas.
I don't think the endorsements add any value, but I've played along because it's a fun way to say hi again to contacts. In the end, I think that is all LinkedIn is good for on an ongoing basis--just a fun way to say hi.
I do think it provides others with a visual public resume, but I don't think many people ever scroll down past the first screenshot.
The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
Brands looking to measure public opinion by reading Twitter tea leaves should take heed of a Pew Research report, which finds that Twitter sentiment is often very different from public opinion as measured by surveys.
When Michael Bepko, global online community manager for Whole Foods, describes the company's social media strategy, it sounds like herding cats -- 350 cats to be precise.
A recent release of the popular TweetDeck app for Twitter power-users gives new life to software that had previously taken a wrong turn. Here's a quick walk-through of the new TweetDeck, to show you why it should be at the top of your Twitter toolkit.
Facebook's Graph Search may face some profound challenges and risks, first, because Facebook users haven't been thinking of their posts as product reviews; and second, because Facebook will now have to contend with the social-network equivalent of SEO "gaming" of results.
A growing number of HR managers are suspicious of individuals who do not take part in social media and view them as anti-social in real life as well as online.
Showing results is the best way to win over social business doubters, according to Mary Maida, Medtronic lead information solutions manager. Internet Evolution's Mitch Wagner interviewed Maida at the E2 Innovate conference.
Michael Brutsch, a.k.a. Reddit's Violentacrez, is a creep who posted borderline kiddie porn to the Internet anonymously, and got fired when outed by a media outlet. It's a cautionary tale even for people who aren't jerks and predators.
"Social Enterprise" is an increasingly trendy term, and Salesforce.com has been leading the way. At its Dreamforce conference last week, the theme was clear: From here on, enterprise applications must have social capabilities built in.
Twitter's changes are clearly aimed at being more Facebook-like, and this is because both companies are vying to serve the mobile social network market. But can that market work for anybody, given how difficult it is to push ads to social-update readers?
New York's Metropolitan Transit Authority is conducting a pilot test of digital kiosks to guide subway users to where they want to go more efficiently and at lower cost.
The whole Amazon.reader debate is a double-stupid. It's stupid to think that there's any e-book buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
While NFC's original goal was to enhance mobile commerce applications, it is finding its way into a number of other uses, which is creating both opportunity as well as challenges for IT departments.
Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
The automotive website uses propensity modeling to target ads and customer registration forms, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
Expert Integrated Systems: Changing the Experience & Economics of IT In this e-book, we take an in-depth look at these expert integrated systems -- what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator. READ THIS eBOOK
your weekly update of news, analysis, and
opinion from Internet Evolution - FREE! REGISTER HERE
Wanted! Site Moderators Internet Evolution is looking for a handful of readers to help moderate the message boards on our site as well as engaging in high-IQ conversation with the industry mavens on our thinkerNet blogosphere. The job comes with various perks, bags of kudos, and GIANT bragging rights. Interested?
To save this item to your list of favorite Internet Evolution content so you can find it later in your Profile page, click the "Save It" button next to the item.
M2M: Rise of the Machines? Not Yet David Weldon In the 1970 science fiction thriller Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M. CLICK FOR MORE
M2M: Rise of the Machines? Not Yet David Weldon In the 1970 science fiction thriller Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M. CLICK FOR MORE