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Ron Miller

Tying Hulu to a Cable Contract Is the Stupidest Idea Ever

Written by Ron Miller
5/1/2012 27 comments
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Rumor has it that Hulu is planning to link its membership to a cable subscription.

That's right. In order to use Hulu, you would need to have a relationship with a cable provider.

This idea is so backward and so wrong on so many levels, but the fact is, even if it were to succeed, the streaming trends driving cable's disruption aren't going to slow down.

Now, rumors are rumors. I get that. And the original source of this one appears to be the New York Post, the New York City tabloid that makes its money writing sensational headlines that get people riled up.

(Hulu had not responded to a request for confirmation or denial of the rumor at press time.)

But for argument's sake (because that's why we're here, after all), let's assume there's at least a hint of truth to this and talk about why it's such a horrible idea.

Hulu is a streaming media service owned by several media entities, including Fox, Disney-ABC, and NBC-Universal (which is owned by cable service provider Comcast).

Interestingly enough, when Comcast bought NBC-Universal it was with the stipulation that it couldn't make any strategic decisions about Hulu or its future. It sounds from this kind of suggestion that Comcast might not be taking that stipulation terribly seriously.

In fact, according to a January 2011 blog post in the LA Times, the Justice Department at the time had some serious reservations about the Comcast-NBC deal. Quoting the Times piece:

In court filings Tuesday, the U.S. Justice Department explained the challenge that Hulu presented: "Comcast has an incentive to prevent Hulu from becoming an even more attractive avenue for viewing video programming because Hulu would then exert increased competitive pressure on Comcast’s cable business..."

Exactly. And yet the government allowed the deal to go through anyway. Now we have a big cable company trying to protect its turf in every way possible, recognizing quite rightly that services like Hulu and Netflix represent a real threat. People are beginning to cut the cord and cable companies like Comcast are seeing the handwriting on the wall.

So, what to do about it? Well, in the tradition of all disrupted industries, Comcast decided to take control of the one service it has some influence on and tie it to the disrupted model. Brilliant, right? If you want Hulu, you need to buy cable, too. But what Comcast doesn’t seem to understand is that if you have Hulu, you might not need cable anymore. You may instead buy a few services like Hulu, Netflix, and Amazon Prime -- and drop cable. And you should have the right to do that.

Hulu is a great service for a number of reasons, but content is of paramount importance: It has good current shows, innovative original programming, and some decent movies.

But Comcast is actually undermining the content side of Hulu's business with this requirement -- and the content business of NBC Universal along with it -- because it is putting the cable delivery side of the business ahead of the content creation/selling side of it. NBC-Universal and the other media companies that own Hulu spend lots of money creating content, and they distribute that content in a number of ways, including on their networks and via Hulu and other streaming services.

If a new streaming service came along, one without the same link to a cable TV subscription, and it put in a fat bid for Hulu or NBC-Universal content, it would be irresponsible for Hulu’s content owners to turn it down. Yet at the same time, it would actually leave Hulu at a competitive disadvantage because of the forced cable-subscription link.

The conflicts are mind-boggling -- and they are not going away, because the future is not in delivery over cable. It's in streaming on computers, tablets, mobile devices, and to TVs, either directly or through boxes like Roku and Apple TV. Comcast can try to stall this trend with gimmicks like tying streaming services to cable subscriptions, but in the end it's a band-aid solution for a dying business model. There's really nothing Comcast can do to stop it, no matter how hard it tries.

Related posts:

— Ron Miller is a freelance technology journalist, blogger, FierceContentManagement editor, and contributing editor at EContent magazine.

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kq4ym
IQ Crew
Friday May 4, 2012 10:49:11 AM
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I think in the end cable operators are going to have to resort to "ala carte" sales of it's broadcast channels. Holding off for decades, forcing subscribers to sign up for hundreds of unseen channels, is just making consumers mad.

Seeing cable bills approaching $100 a month, what's the best choice? Get rid of cable and go to Netflix or Hulu. 

If and when you can buy a channel for a few bucks a month and pick your favorites, customers may come back to cable. Cables' only real value seems to be in the fast internet service, not it's television channels.

Ron_Miller
Rank: Web master
Thursday May 3, 2012 7:41:51 AM
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Hi Folks:

Here's another post; this one from PaidContent on why Cable should stick to Broadband, oh and thank Netflix while it's at it. :-)

Key point:

...a case can be made that the cable industry has a better future in providing broadband services rather than TV/video bundles. 

Ron_Miller
Rank: Web master
Thursday May 3, 2012 7:18:16 AM
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Folks,

This ties into this story and the one I posted last month on Comcast's unfair data cap. Ars Technica reports Sony is holding back on launching a new streaming video service until it gets clarity from US authorities on Comcast's data cap. 

Key quote from Sony's Michael Aragon:

"These guys have the pipe and the bandwidth," he said. "If they start capping things, it gets difficult."


Ron_Miller
Rank: Web master
Wednesday May 2, 2012 4:50:31 PM
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mhhfive:

I think you're misuing the term conflict of interest. A conflict occurs when one part of your business conflicts with another, so a cable company whose interest is selling cable subscriptions conflicts with NBC-Universal's goal of selling more content.

I don't agree that content owners want to preserve the old model here. They want to sell their content to as many entitities as possible and to make as much money as they can on their investment in producing that content.

In the old days before streaming, content producers would syndicate old shows. Look at Law and Order. It's been on TV in one guise or another for over 20 years and it's on all the time across multiple delivery channels (on conventional television outlets). Today, that market has expanded beyond lucrative syndication. 

Netflix and other outlets need content, so they are willing to pay handsomely to get access to shows and stream them to their customers. The content producers are always looking for new outlets where they can sell the content. Streaming companies like Netflix give them that.

 

mhhfive
IQ Crew
Wednesday May 2, 2012 4:21:05 PM
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I think Netflix does suffer from some of the same conflicts of interest -- content owners want to preserve their existing business models and to make it as expensive as possible for upstarts to gain access to content that might pull consumers away from more traditional media outlets. Netflix is feeling this pain and had to raise its prices and try stupid things like Qwikster to see if it can avoid these content licensing nightmares.

The conflict is that content owners want to create expensive new licensing schemes for any new way to deliver content -- streaming is just the latest new method. Every content delivery service has to deal with renewing their content licensing -- so if Amazon doesn't think it needs to deal with outrageous licensing prices or requirements, it's in for a big surprise. (Just when Amazon's streaming movie rentals are about to get really popular, you can bet that the content owners will try to extract a pound of flesh...)

Ron_Miller
Rank: Web master
Wednesday May 2, 2012 3:52:04 PM
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KIM:

Or Verizon's requirement that you buy a land line to get FIOS Service. It's just a dumb idea by brain-dead marketing people to keep the old model going. Which of these things is not like the other?

Kim Davis
Thinkernetter
Wednesday May 2, 2012 3:28:57 PM
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And how about the UltraViolet scheme to tie ownership of content in the cloud to ownership of a physical DVD?

When will Big Content finally get it?  We don't want the boxes and wires.

Ron_Miller
Rank: Web master
Wednesday May 2, 2012 2:52:50 PM
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Mhhfive:

Does Netflix have that same conflict? Does EPIX or Amazon Prime? There isn't an inherent conflict in running a streaming service even if you are a content owner. The conflict comes into play when you have infrastructure providers involved. If you have a streaming service, you start with content because good content drives audience, but that would mean you need deep pockets to buy the rights to the service. There will be plenty of players filling the void, trust me.

Ron_Miller
Rank: Web master
Wednesday May 2, 2012 2:50:02 PM
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mhhfive:

That doesn't even make sense (even though I know you're joking) because it's tied to accounts, not the account holder. We have several people using our accounts for instance and we're not always in the same place when we do it.

mhhfive
IQ Crew
Wednesday May 2, 2012 2:45:08 PM
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The problem with creating a Hulu-clone is that any Hulu-like service will run into the same content-licensing conflicts of interest. The networks that own the most popular TV shows aren't going to want to feed a startup that might eventually eat their lunch. 

There's also a chicken-egg problem of what comes first: audience size or content library size. Does a video startup need to have a huge video library to attract an audience -- or does it need to build up a large audience to be able to negotiate decent content licensing deals? Netflix built up its large library in a somewhat sneaky way by using DVDs and taking advantage of the copyright "loophole" that allowed it to buy DVDs and share them without getting permission. So now Netflix has both a large library and a large audience. Hulu had the advantage of being able to use content from its owners to build up a large audience, but now its owners are pulling that rug out from its feet. After Hulu, it's a good bet that content providers won't want to try to give away their content for free again....

Maybe YouTube will be able to step in here.. and use its large audience to negotiate some nicer content licensing deals. But even that is doubtful, because content owners are scared of the likes of Google and Apple eating into their business.

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