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Ron Miller

Tech Firms Ignore Buyers' Evil Intent

Written by Ron Miller
4/23/2012 53 comments
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Today's technology can be used for good to drive change, build economic opportunities, and improve communication. But that same technology has a down side when it's used by governments to repress their citizens.

I've often wondered what the old East German Stasi surveillance agency would be like with today's tools, had it survived beyond the late 1980s. As it turns out, today we are seeing examples of governments all around the world -- including those of China, Syria, and Iran -- using sophisticated technology, often bought from US, Canadian, or European companies, to keep watch over their citizens.

And it's not just countries we typically think of as totalitarian regimes. It's Western governments, too, from the US to the UK and other areas of the EU.

In fact, The Electronic Frontier Foundation released a whitepaper on Friday, April 20, called “Human Rights and Technology Sales,” which calls technology "repression's little helper" and outlines just how bad it can get.

The paper describes the situation in these terms:

The reach of these technologies is astonishingly broad: governments can listen in on cell phone calls, use voice recognition to scan mobile networks, use facial recognition to scan photographs online and offline, read emails and text messages, track a citizen’s every movement using GPS, and can even change email contents while en route to a recipient...

It goes on, but you get the idea.

Of course, it's not a simple matter, because as the report points out, technology that can be used to bully and repress legitimate political opponents can also be used to track actual criminals and terrorists.

Social networking technology might have been a driver behind the Arab Spring and Occupy Wall Street movements, giving powerful voices to ordinary citizens using mobile phones. But what technology giveth, it can also take away -- and we're finding those same phones are easy to track and trace. And not just for governments and law enforcement.

Just the other day, the MIT Technology Review reported on a new technology from Navizon called Navizon Indoor Triangulation System that takes advantage of your WiFi connection to track your movements through a mall, airport, or just about any place. Ostensibly, this technology is designed to track users’ viewing habits at a museum or shopping habits at a mall in an anonymous fashion to see what attracts the most attention. As the Technology Review article points out, the Navizon system is just communicating with the phone's WiFi antenna, so theoretically at least, it can't determine who you are. But you have to wonder how long it will be before some enterprising government or law enforcement agency extends this technology to track the person using the phone.

It's not as though cellphone tracking isn't common practice, even in the United States. The New York Times reported last month that cellphone tracking does not arise merely in the realm of federal security agencies. Not by a long shot. In fact, the NYT reports that literally hundreds of departments large and small are tracking cellphones regularly -- usually without much court oversight.

The EFF suggests that companies look more carefully into the governments they sell to and try harder to "know their customers." This would suggest, however, that most of these companies have some kind of corporate conscience, which is probably not the case.

That's why legislation called the Global Online Freedom Act that just passed a US House of Representatives subcommittee could give some legal impetus for these companies to do the right thing. Particularly important is the measure that would, according to the EFF, "Limit the export of technologies that ‘serve the primary purpose of’ facilitating government surveillance or censorship to governments in countries designated as ‘Internet-restricting.’ ”

All of this sounds great, but the problem is that technology can be used for good or ill, depending on the circumstances, and it's not always a simple matter to determine which is which, especially when it's so easy to flip the purpose, depending on who's in charge.

Related posts:

— Ron Miller is a freelance technology journalist, blogger, FierceContentManagement editor, and contributing editor at EContent magazine.

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Mr. Roques
Researcher
Tuesday August 14, 2012 9:31:30 PM
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Well, that goes with any technology... should we stop it?

Mary Jander
Thinkernetter
Friday May 4, 2012 4:30:33 PM
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Oh dear. I think that is a lesson for all of us. We need to look to our own nation's actions and even our own personal actions to guard against this kind of thing.

Mashka
Researcher
Friday May 4, 2012 4:22:46 PM
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No, hate speech was against the girls - I agree, they  were wrong, but  Church authorities  spoke almost about death penalty for them, it didn't look like Christian  mercy.  Here, you can hear hate speech against gays, jews, muslims, chineese, americans- not in the streets but  on TV.

Mary Jander
Thinkernetter
Friday May 4, 2012 4:09:29 PM
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Mashka, the example you give doesn't strike me as hate speech. Are you saying that the young girls' actions drew hate speech in response, against Orthodox Christians?

Mashka
Researcher
Friday May 4, 2012 4:07:26 PM
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I think, that some cultures are more inclined to hate speech than the others. May be (I am not sure) it's somehow connected with the religious origins. Orthodox could be more fanatic than pagans, or people who belong to cultures with plenty of gods-like Buddism or Taoism.

I don't want to be politically incorrect:)- but I see and hear a lot of hate speech among Orthodox Christians in Russia-  for example, recently, three young girls  bursted into the main cathedral in Moscow and started to sing some punk rock -" Mother Mary, save us from Putin". So, they were arrested , so there was so much hate speech from  Christians  of Russia...Now, they face up to 7 years in prison under a charge of "aggravated hooliganism".

 

Mary Jander
Thinkernetter
Tuesday May 1, 2012 2:17:52 PM
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Not sure what correspondences exist between hate speech and various factors like socio-economic status, geographic region, etc.

One thing, though: We've seen it proved over and over that just as families can be dysfunctional, so can groups. I believe that can extend to large groups. And hate speech is dysfunctional in the very classic sense of the term.

Mashka
Researcher
Tuesday May 1, 2012 9:06:01 AM
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Mary,  it's a very complicated problem- unless hate speech is approved by the society, it will be inside of the people, and then it will be in the Internet. On the other hand, we know, that society starts with the family.

In my country, it is ok  to humiliate gays, for example, and it is not considered as hate speech,it's also ok to humiliate women- to hear from a man that  women are generally more stupid is an absolutely normal. I don't have any idea how to fight this, but I know, a hate speech in the Internet comes from the hate speech in the  families.

May be (just may be) it's somehow connected with the economical level of the country- the poor the country, the more hate speech is in it. On the other hand, I was in poor Asian countries and I didn't notice much hate toward differences...

 

Mary Jander
Thinkernetter
Monday April 30, 2012 4:20:12 PM
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Thank you for sharing your thoughts, Mashka. You give me a lot to think about -- and be thankful for. It only energizes my opposition to censorship.

The problem is, I also feel strongly against some of the "hate" content on the Internet. How can we censor one and not the other?

Mashka
Researcher
Monday April 30, 2012 2:53:06 PM
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Mary, I think the worst thing is an inner censor that lives inside.  I am an educated person, I am very open minded and liberal but...

Every time when I am critisizing my government  here, writing something "wrong" subconciously , I catch a thought- IE should be monitored. right? They can't find out who am I,right?

I remember I was talking my students something about the governor  of the region where I lived and then though hm..." what I am telling is really wrong, will I have problems, if someone hears this or someone learns about that?".

I am scared, when my sister,  while visiting Russia(she lives in Austria) , says that she is Jewish. I feel this inner censor who says:" think different,  speak careful". That is really sad. Or smart:)

 

Mary Jander
Thinkernetter
Monday April 30, 2012 10:06:44 AM
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Mashka, thank you for weighing in from a perspective that some of us have not had the occasion to experience. So many of us here in North America have never had to watch what we say in public or in print, so having to do so is probably a lot newer for us than for others who have lived with censorship of the kind you describe.

Thank you for reminding us how bad it can be, and how thankful we should be to have the freedoms that we do.

Of course, I  understand as well that the fear of censorship can be exaggerated; still, on the level of principle I object heartily to government monitoring, etc.

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