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Ron Miller

Why a Facebook Phone Would Be a Disaster

Written by Ron Miller
9/20/2010 64 comments
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Rumors were flying on Sunday about a possible “Facebook phone,” after Michael Arrington of TechCrunch published an article claiming such a phone was in the works.

It didn’t take long for Facebook to issue a forceful denial.

But Arrington kept it going on Twitter, stating: “Wow, Facebook just flatly called me a liar. Can't wait to see how this plays out.”

Later he added: “I declare war on Facebook PR.”

Whether you believe the story or not, the article Arrington ran was short on facts and long on speculation, that much is certain. He cited an unnamed source and was bemused when Facebook (Nasdaq: FB) denied his story. But just for the sake of argument, let’s go with the idea that there is actually something to this and Facebook is working on a phone.

I can’t think of a worse idea.

When Google (Nasdaq: GOOG) announced the Nexus One last year, I went on record straight away stating it was bad idea because it would undermine the developer and handset ecosystem that Google worked so hard to create. I’m here to say that Facebook doesn’t belong in the handset business any more than Google did.

Facebook is a social network, a software company that makes much of its money through advertising. The more platforms on which Facebook appears, the more money it will make. Sound familiar? It should, because Facebook is very much like Google, a company that has no business selling its own hardware (the Google Search Appliance being a notable exception).

The cellphone business in particular is as difficult as any to crack. Just ask Google. Even with power of the Google brand, the Nexus One never got serious traction. The boneheaded online-only retail strategy didn’t help, but maybe it was precisely this strategy that showed Google’s lack of understanding of the market.

Facebook, like Google, should focus on making sure it works on every major cellphone operating system, whether that’s iOS, Android, Symbian, RIM, or the new Windows cellphone platform. It should develop great apps and find new ways to get people to access Facebook from wherever they may be.

What Facebook shouldn’t be doing is trying to create a Facebook-centric phone. It’s a silly vision that would very likely end up undermining their core business model.

If Facebook does eventually design and market a phone, it will probably end by going the way of the Microsoft Kin and the Nexus One, two ill-conceived ideas from companies that thought they understood a complex market.

The Facebook phone might end up being nothing more than a figment of Michael Arrington’s imagination (or at least that of his unnamed source), but if there is any truth to the rumor, Facebook should learn from the mistakes of others who tried and failed before them. Or it will be doomed to repeat their mistakes and look just as foolish for trying.

— Ron Miller is a freelance technology journalist, blogger, FierceContentManagement editor, and contributing editor at EContent magazine.

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nasimson
Thinkernetter
Saturday October 2, 2010 11:26:15 PM
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Working for a telco, I can safely say that Facebook is the biggest use case for which most mobile internet offerings are used. Cell manufacturers & Telcos promote Facebook because it makes customer buys internet-enabled wide screen phones & fat data plans.

FBphone would change these friends to competitors.

hounhosp
Thinkernetter
Saturday September 25, 2010 10:07:38 PM
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Joe,

When you predict the failure of Facebook, could you be more precise about the social network site life span? One thing is sure, they will make billions of dollars before the end. But until then, you/we have to live with that.

homesteadtraders
IQ Crew
Saturday September 25, 2010 8:28:22 PM
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 I agree with what you say, however I would also add that I would probably also be wondering about the "privacy" policy on a FB phone.

danish.sultan
IQ Crew
Friday September 24, 2010 5:08:41 PM
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That was funny which you said, but there can't be a twitter phone as Facebook atleast has wide array of features while twitter is just an endless list of tweets (or comments).

May be Facebook is working in collaboration with a phone vendor to develop a phone which in a way, links all the functions of the mobile's OS to facebook. It might be something mobile cloud computing. If that is so, other than just developing a phone and a mobile OS, that would require some big changes in Facebook itself.

Joe Stanganelli
Thinkernetter
Friday September 24, 2010 2:22:23 PM
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"[P]eople don't see FB as the center of their lives, no matter how badly FB's powers that be may wish it so."

And that, I think is precisely why FaceBook will eventually fail -- because, as far as I can tell, that is their business plan: wishing for the world to see FB as the center of their lives.

(FB won't fail anytime soon, however, in part, because many people actually do see FB as the center of their lives.)

Ron_Miller
Rank: Web master
Friday September 24, 2010 2:18:57 PM
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Joe,

As I've made clear, I think it's a bad use of FB resources, and I think it will fail precisely because people don't see FB as the center of their lives, no matter how badly FB's powers that be may wish it so.

Thanks for the comment.

Ron

Joe Stanganelli
Thinkernetter
Friday September 24, 2010 2:14:38 PM
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Whether it's a good idea or a bad idea, the FaceBook phone would not be counter to FaceBook's core business model these days...because that business model is to be at the forefront of everyone's minds all the time and get them to actively participate in FaceBook all the time.

In other words, as I posted not too long ago, FaceBook is your paranoid girlfriend or boyfriend.

tsaleem
IQ Crew
Thursday September 23, 2010 7:27:49 AM

Thanks for pointing out the link error Ron. I have corrected it. 

I concur with you - FB phone = bad idea. FB would be better off enhancing their apps for Android/Apple and developing apps for emerging platforms rather than getting in to unfamiliar territory. 

Ron_Miller
Rank: Web master
Thursday September 23, 2010 7:20:52 AM
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TS:

Now that's an interesting story. BTW, the link didn't work, but I did find the story on Bloomberg here.

Seems Mr. Arrington might have been right after all, eh?

But I stand by my original premise that, if the story is true, a Facebook phone is a patently bad idea.

But as an early commenter pointed, we shall see if I'm right or wrong (and I've been wrong more than once). :-)

Thanks for your comment and the link.

Ron

Ron_Miller
Rank: Web master
Thursday September 23, 2010 7:16:36 AM
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PC:

Indeed we will. :-)

Thanks for your comment.

Ron

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