The Macrosite for News, Analysis and Opinion about the Future of the Internet
Mary Jander

Reddit Crashes During Historic Obama Chat

Written by Mary Jander
8/30/2012 32 comments
no ratings
DISCUSS     Email This

Reddit made international headlines by surprising the online world with an "Ask Me Anything (AMA)" chat session with none other than President Barack Obama.

At roughly 4:00 p.m. ET, Twitter and other online communities were abuzz with the news that President Obama would be the latest guest on Reddit's famed AMA chat program. "Hi, I'm Barack Obama, President of the United States. Ask me anything. I'll be taking your questions for half an hour starting at about 4:30 ET," the President announced on Reddit's forum. Obama tweeted the message as well.

The image President Barack Obama issued to prove his presence on Reddit yesterday.
The image President Barack Obama issued to prove his presence on Reddit yesterday.

Sadly, Reddit also made technology news by failing to sustain the enormous traffic levels brought on by the event -- a situation Reddit general manager Erik Martin attributes to apparently unanticipated flood of site activity.

"Our infrastructure [is] very complex, and there were bottlenecks due to the overwhelming interest in the IAMA," Martin wrote to me in an email today.

Reddit got over 4.3 million page views during yesterday's session; and so far today, it's gotten another 2.3 million. Apparently, that was enough to bollix the system. I was among those who got Reddit's disappointing out-of-order sign during yesterday's session.

Visitors to Reddit's site late yesterday afternoon got this image instead of President Obama's Ask Me Anything chat session.
Visitors to Reddit's site late yesterday afternoon got this image instead of President Obama's Ask Me Anything chat session.

How could a major site, with an enormous IT-oriented user base, fail to anticipate the potential burden of traffic this session would bring?

There's no easy answer. But Erik Martin isn't blaming hosting provider Amazon Web Services, though an outage there brought down Reddit this spring. "Any problems were due to our infrastructure and nothing with AWS," he wrote me today.

Reddit hasn't suffered any loss of interest in the site due to the outage. The President's comments on the session are posted all over the media today, with some sites posting full transcripts.

There may be another upside here for Reddit: Yesterday's overload showed the site just where its throughput bottlenecks lie.

Talk about live testing!

Related posts:

— Mary Jander Follow me on TwitterVisit my LinkedIn pageFriend me on Facebook, Executive Editor, Internet Evolution

DISCUSS     Email This
Current display:       newest comments first       display in chronological order
Page 1 of 4   Next >
Joe Stanganelli
Thinkernetter
Wednesday September 5, 2012 9:05:30 PM
no ratings

I don't know about the advisor part, stotheco (unless we're talking about the media prep that went behind this beforehand; it would be hard to imagine an advisor not foreseeing a space program question).  Whatever one thinks of the the man's politics, it's a decent bet that a politician with that kind of savvy can probably manage that kind of double talk on his own well enough.  ;)

stotheco
IQ Crew
Wednesday September 5, 2012 8:56:15 AM
no ratings

LOL, @Joe. I saw this in the Obama thread as well when I checked Reddit the other day. Sounds like a very diplomatic answer that probably required an advisor or two's approval before it was posted.

stotheco
IQ Crew
Wednesday September 5, 2012 8:55:12 AM
no ratings

Thanks for posting the link, smkinoshita. Now that it's all done and over with, I think Reddit should study their stats (looks like they're doing that already) and come up with solutions to make sure that it doesn't happen again.

Their IAMA series looks interesting and I'm sure it will continue generating huge interest and responses from users, depending on who their guests are.

mhhfive
IQ Crew
Tuesday September 4, 2012 2:41:57 PM
no ratings

It's amazing that websites can still be taken down by actual humans, and not just DDOS attacks from zombie computers! (Or is there any evidence that there were zombie computers at work taking down Obama's AMA?)

mtechie
IQ Crew
Friday August 31, 2012 9:53:04 PM
no ratings
Once they get this worked out, I suspect we'll see more high-profile guests. I dropped by to see the chat but couldn't navigate while there - it was on the way down. I haven't been back.
Paul Whyte
Researcher
Friday August 31, 2012 9:34:15 PM
no ratings

Hi Joe,

That was really funny. "So much for the actual question that was asked."

He never did answer the actualquestion that was asked. As far I am concern that was a yes or no answer.

smkinoshita
Thinkernetter
Friday August 31, 2012 8:36:37 PM

Just thought I should post Reddit's side of the story:  http://blog.reddit.com/2012/08/potus-iama-stats.html

Joe Stanganelli
Thinkernetter
Friday August 31, 2012 2:28:56 PM
no ratings

Not that much useful information was provided.

Question: Link

Are you considering increasing funds to the space program?

Answer:

Making sure we stay at the forefront of space exploration is a big priority for my administration. The passing of Neil Armstrong this week is a reminder of the inspiration and wonder that our space program has provided in the past; the curiosity probe on mars is a reminder of what remains to be discovered. The key is to make sure that we invest in cutting edge research that can take us to the next level - so even as we continue work with the international space station, we are focused on a potential mission to a asteroid as a prelude to a manned Mars flight.


So much for the actual question that was asked.

Reminiscent of this scene with the Governor in "The Best Little Whorehouse in Texas," is it not?

"Was that a yes or a no?" "It's a possible maybe."

Joe Stanganelli
Thinkernetter
Friday August 31, 2012 2:14:11 PM
no ratings

Wow.  I couldn't even get through half that video.

magneticnorth
IQ Crew
Friday August 31, 2012 11:59:21 AM
no ratings

Paul - Yes, judging by the enthusiasm of screaming girls who want to marry Justin Bieber.

Page 1 of 4   Next >
The ThinkerNet does not reflect the views of TechWeb. The ThinkerNet is an informal means of communication to members and visitors of the Internet Evolution site. Individual authors are chosen by Internet Evolution to blog. Neither Internet Evolution nor TechWeb assume responsibility for comments, claims, or opinions made by authors and ThinkerNet bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose.
previous posts from IT Clan Editor's Blog
Mitch Wagner
Mitch Wagner   6/13/2013   6 comments
Join us on Thursday -- that's tomorrow -- on IE Radio to find out more about the challenges of turning a maker of exercise equipment into a cloud software company.
Mitch Wagner
Mitch Wagner   6/6/2013   19 comments
Microsoft has announced deals and disclosures designed to make Surface tablets as well as Windows 8.1 more attractive.
Mitch Wagner
Mitch Wagner   5/30/2013   28 comments
Patients can become their own doctors, at least in preventing and managing chronic conditions, with the aid of wireless technologies, according to Joseph C. Kvedar, MD, director of the Center for Connected Health at Partners Healthcare.
Mitch Wagner
Mitch Wagner   5/28/2013   23 comments
In an era of municipal budget cuts and austerity, the small City of Staunton, Va., expanded its services to include municipal WiFi for residents, employees, and tourists.
Mitch Wagner
Mitch Wagner   5/23/2013   10 comments
A pair of IBM studies show how advanced IT tools help drive value in two very different business functions: marketing and procurement.
5
of
Mary E. Shacklett
Enterprises Like SaaS for Social Networking

9|6|12   |   2:04   |   8 comments


Enterprises are discovering that using social networking within the secure setting of a SaaS provider's network gives them an unusual opportunity to freely collaborate with partners, suppliers, and even competitors.
Mary E. Shacklett
Microsoft Opens Up Office Options

7|16|12   |   1:38   |   2 comments


Microsoft's recent decision to bundle its Office software with business partner offerings indicates that cloud software may be in the news, but licensed packages are still in demand for failover.
Mary E. Shacklett
Watch Your Business Secrets on Multi-Tenant Clouds

11|26|12   |   1:56   |   1 comment


Multi-tenant clouds assure security for clients, but not necessarily for their ideas. Here's one thing you should discuss with your cloud provider before you sign on.
Second Shooter
The Real Problem With Cloud Security

8|17|12   |   2:12   |   7 comments


All the recent hoopla about cloud security overlooks an important point, which is that it's not strictly a cloud problem. The linkage of online services into cooperative chains creates the risk, and only biometrics and federation of providers can save us.
Mary E. Shacklett
Benefits of a 3-Datacenter Model

3|26|12   |   2:36   |   2 comments


With 24/7 processing and business continuation paramount, more organizations are considering having three datacenters, where primary and secondary datacenters are in their immediate region and a third is in a remote geography. Why? To avoid repercussions of a major disaster that could hit every IT resource in a specific region.
Wisdom of the Big Chair
Cloud SLAs Tilt to the Vendor

1|3|13   |   3:47   |   No comments


As enterprises move to cloud computing, they need to be sure their vendors will deliver reliable performance.
Second Shooter
The Cloud May Be Taking Over the Internet

11|28|12   |   2:12   |   6 comments


A change in priorities for networking spending could indicate a fundamental shift in Internet architecture that would affect everyone.
Mary E. Shacklett
Enterprises Beef Up Data Recovery

11|2|12   |   2:22   |   No comments


Global enterprises are now looking beyond having just two datacenters and toward establishing multiple datacenters in different parts of the world.
Second Shooter
Cloud Spawns Mobile Ecosystem

7|12|12   |   2:09   |   6 comments


The Amazon smartphone rumor and the Apple mini-iPad rumor show that the mobile device giants think they have to be in all the device spaces to win. Why? Because the cloud can create an ecosystem where every device can cooperate to support the user, and if you don't supply all the devices you miss out on the total value.
Mary E. Shacklett
KPIs for the Cloud

6|5|12   |   2:56   |   2 comments


As enterprise experience grows with cloud, expect more companies to demand KPI performance for the business as well as SLA performance for IT.
IETV: the thinkerNet on film
5
of
John Kennedy
How Big-Data Is Changing Marketing

6|13|13   |   1:07   |   No comments


Big-data and analytics tools enable marketers to understand customers as individuals, identifying unmet needs and addressing each customer as a "segment of one," says John Kennedy, VP corporate marketing, IBM.
Kim Davis
Big-Data Can’t Always Sell Wine

5|21|13   |   2:23   |   10 comments


Whole Foods Global Wine Purchaser Doug Bell told me about some of the constraints on using analytics in the US wine market.
Paul J. Fleuranges
Digital Signage Keeps NYC Subway Straphangers on Track

5|6|13   |   3:51   |   1 comment


New York's Metropolitan Transit Authority is conducting a pilot test of digital kiosks to guide subway users to where they want to go more efficiently and at lower cost.
Kim Davis
Fast Forward to the Future

4|23|13   |   2:29   |   20 comments


A look back at tech writing in the 90s makes us wonder where enterprise IT will be 20 years from now.
Mitch Wagner
Google Launches Its Most Depressing Service Yet

4|15|13   |   2:59   |   10 comments


Google's new Inactive Account Manager lets you control how Google disposes of your accounts when you die.
Second Shooter
Argument Over Top-Level Domains Is 'Stupid'

4|11|13   |   2:07   |   3 comments


The whole Amazon.reader debate is a double-stupid. It's stupid to think that there's any e-book buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
Kim Davis
Ladies, Your Tablet Awaits

3|21|13   |   2:22   |   37 comments


ePad Femme is the world’s first tablet “made exclusively for women.”
Wisdom of the Big Chair
NFC Moves Into the Mainstream

3|20|13   |   2:16   |   No comments


While NFC's original goal was to enhance mobile commerce applications, it is finding its way into a number of other uses, which is creating both opportunity as well as challenges for IT departments.
Wisdom of the Big Chair
Integrating Security Into Your Cloud Contract

3|19|13   |   3:35   |   No comments


Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Brian Baron
How Edmunds.com Collects Customer Information

3|18|13   |   1:15   |   No comments


Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
2pm EDT
Fri
Jun 21st
an IBM information resource
sponsored content
big blue blog
Alison Diana
So here we are, the last day of the 2013 US Open Golf Championship at Merion, and Phil Mickelson -- who has been a US Open runner-up five times now but never taken the trophy -- is right up there at the top of the leaderboard.
an IBM information resource
sponsored content
Expert Integrated Systems: Changing the Experience & Economics of IT
In this e-book, we take an in-depth look at these expert integrated systems -- what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator.

READ THIS eBOOK
your weekly update of news, analysis, and
opinion from Internet Evolution - FREE!

REGISTER HERE
Wanted! Site Moderators
Internet Evolution is looking for a handful of readers to help moderate the message boards on our site – as well as engaging in high-IQ conversation with the industry mavens on our thinkerNet blogosphere. The job comes with various perks, bags of kudos, and GIANT bragging rights. Interested?

Please email: moderators@internetevolution.com
Internet Evolution – not for thickies
Taking a Dim View of Home Energy Management Tech
Mary E. Shacklett
Energy consumption is a primary contributor to
global warming. At the end of 2012, 40 percent of energy consumption in the US came from commercial and residential buildings.

CLICK FOR MORE
NSA Spying Endangers American Businesses
Jason Mick
Civil libertarians are outraged at the revelation the NSA is reportedly spying on more than
one-third of Americans -- obtaining phone records from phone companies, in case it might need them for later use. Edward Snowden, the man who leaked details of that program, also revealed a second effort dubbed “Prism,” which represented a more aggressive grab of email and other communications. (See: Prism Exposes Unwritten Privacy Rules.)

CLICK FOR MORE