Executives Prescribe BPO for Healthcare Executive Clan Editor's Blog 10/13/2010 8 comments Forecasts suggest the entire BPO market will triple in size from $200 billion today to between $890 billion and $980 billion by 2020
Hiring Practice: Results From IBM’s Global HR Study Todd Watson 10/12/2010 Post a comment The silver lining of globalization is that the shift toward expansion will require companies to redirect their workforces to locations that provide the greatest opportunities
Executives Prescribe BPO for Healthcare Executive Clan Editor's Blog 10/13/2010 8 comments Forecasts suggest the entire BPO market will triple in size from $200 billion today to between $890 billion and $980 billion by 2020
Hiring Practice: Results From IBM’s Global HR Study Todd Watson 10/12/2010 Post a comment The silver lining of globalization is that the shift toward expansion will require companies to redirect their workforces to locations that provide the greatest opportunities
The US National Security Agency learned the hard way that it can be dangerous to give a contractor too much money and access, with too little scrutiny. The NSA and other government agencies hire tens of thousands of contractors
a year to analyze data. Edward Snowden -- who revealed himself as the NSA leaker after fleeing the country -- was one such contractor, reportedly holding a $122,000 salaried position at Booz Allen Hamilton at the time of his departure.
Midsize businesses rarely achieve the same standards of security in their own datacenters as professional providers that specialize in delivering these services to organizations.
Big-data and analytics tools enable marketers to understand customers as individuals, identifying unmet needs and addressing each customer as a "segment of one," says John Kennedy, VP corporate marketing, IBM.
New York's Metropolitan Transit Authority is conducting a pilot test of digital kiosks to guide subway users to where they want to go more efficiently and at lower cost.
The whole Amazon.reader debate is a double-stupid. It's stupid to think that there's any e-book buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
While NFC's original goal was to enhance mobile commerce applications, it is finding its way into a number of other uses, which is creating both opportunity as well as challenges for IT departments.
Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
The IBM Smarter Commerce Global Summit in Monaco kicked into high gear today, and we've already begun to see news emerging from that lovely city-state by the sea.
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