Capitalizing on Cloud-Based Customer Engagement Management Jeff Kaplan 2/18/2013 8 comments Customer engagement management -- which encompasses CRM, social networking, marketing automation, and other related applications -- will emerge to strengthen the bond between a supplier and its customers.
Fantasy Sports Levels Playing Field for Businesses Jeff Kaplan 1/9/2013 26 comments Picking your fantasy baseball, football, or soccer team involves more than being a rabid fan. It takes hours of data-analysis, social media sharing, and time spent in the cloud, all of which is a great training ground for businesses.
Facebook Looks to Its Future Jeff Kaplan 5/29/2012 26 comments Facebook has become a household word for social communication, but it must prove its worth as a marketing platform.
Google Goal for 2012: Changing You Jeff Kaplan 1/9/2012 48 comments Google has set a formidable challenge for itself in 2012, as it seeks to convert users to its operating systems and social network.
Identity Management Boosts Cloud Benefits Jeff Kaplan 10/5/2011 5 comments Adding identity management and single sign-on authentication to cloud services helps IT better serve users -- and the bottom line.
Google Rains on Cloud Computing's Parade Jeff Kaplan 4/19/2011 14 comments Now Google has another dissatisfied customer, the US government, which could spoil the momentum of cloud computing for other players
CIOs Testify en Masse for SaaS Jeff Kaplan 12/15/2010 2 comments Perhaps it's about quid pro quo. Still, no one forced CIOs at last week's Dreamforce event to support SaaS as they did
Telcos Invade Cloud Services Jeff Kaplan 9/7/2010 7 comments Telecom service providers are seeing the value of the cloud model and starting to unveil a range of services
A New Take on Cloud Standardization Jeff Kaplan 7/29/2010 10 comments By supporting the end-user perspective against vendor lock-in, the Open Stack Initiative may be headed in the right direction
Social media has been with us for a decade -- but employer policies and the law are anything but firm about the most appropriate usage of this powerful tool.
Businesses often struggle to decide which domain to use. When it comes to purchasing a domain name, you have plenty of extensions to choose from, ranging from .com and .net, to .me, and even .mobi. But which one should you pick?
I've been writing about how the next evolution of the Internet might just be an advertising revolution, and how corporate IT can stay involved as the enablers and providers of the technologies that make this possible.
In the 1970 science fiction thriller Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M.
New York's Metropolitan Transit Authority is conducting a pilot test of digital kiosks to guide subway users to where they want to go more efficiently and at lower cost.
The whole Amazon.reader debate is a double-stupid. It's stupid to think that there's any e-book buyer who doesn't know Amazon's URL, and it was stupider to let ICANN launch the whole free-form TLD initiative to start with.
While NFC's original goal was to enhance mobile commerce applications, it is finding its way into a number of other uses, which is creating both opportunity as well as challenges for IT departments.
Enterprises would like to move to cloud computing but are hesitant because they are concerned about providers’ ability to secure company data. Here are some tips that help to ensure that if breaches occur, the business is not left holding the bag.
Edmunds separates customers into segments based on the info it collects on its site and from partners, and uses that to push out custom content, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
The automotive website uses propensity modeling to target ads and customer registration forms, said Brian Baron, director of business analytics for Edmunds.com, at Predictive Analytics Innovation Summit.
Expert Integrated Systems: Changing the Experience & Economics of IT In this e-book, we take an in-depth look at these expert integrated systems -- what they are, how they work, and how they have the potential to help CIOs achieve dramatic savings while restoring IT's role as business innovator. READ THIS eBOOK
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M2M: Rise of the Machines? Not Yet David Weldon In the 1970 science fiction thriller Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M. CLICK FOR MORE
M2M: Rise of the Machines? Not Yet David Weldon In the 1970 science fiction thriller Colossus: The Forbin Project, two giant supercomputers from the United States and Soviet Union secretly join forces to take control of the collective nuclear might of the two countries. In the film, the two machines discover each other's existence, communicate back-and-forth, share their collective data, and cut their human creators out of the process. It is the ultimate example of machine-to-machine communications, or M2M. CLICK FOR MORE
