Alan Reiter 5/16/2013 30 comments
More stringent confirmation of users' identities can improve customer satisfaction.
Alan Reiter 5/6/2013 46 comments
E-tailers can make the most of the Marketplace Fairness Act, if it goes through.
Alan Reiter 4/30/2013 57 comments
Don't just dismiss devices with five-inch screens. Some business users could benefit from them.
Alan Reiter 4/16/2013 52 comments
Virtual walls use QR codes and NFC to bring products to life.
Alan Reiter 3/25/2013 80 comments
Online retailers like Bonobos and Warby Parker are making themselves comfortable in the real world of brick-and-mortar stores.
Alan Reiter 3/20/2013 46 comments
Online gambling is coming to the US, and the process is fraught with new and familiar faces, legislation, and peril.
Alan Reiter 3/6/2013 50 comments
Google should have decided in favor of retail stores. Here's why.
Alan Reiter 2/15/2013 42 comments
But it's got a long way to go before it's ready for business users' pockets.
Alan Reiter 2/11/2013 25 comments
Google and Mozilla back a new video-calling technology, but nobody really knows what Apple and Microsoft plan to do.
Alan Reiter 2/1/2013 46 comments
New products and a sort of new name -- what will BlackBerry's recent changes mean to enterprises?
Alan Reiter 1/30/2013 34 comments
IT departments could find a new smartphone on their BYOD support list, with the pending introduction of Firefox Mobile OS-based handhelds.
Alan Reiter 1/11/2013 61 comments
New pricing, services, and models mark the start of an aggressive strategy by the cellular carrier. That could be good news for enterprises and the firm's traditional consumer base.
Alan Reiter 1/8/2013 34 comments
T-Mobile's new strategy could affect many, including enterprise IT departments.
Alan Reiter 12/14/2012 21 comments
A startup's new OS could be an intriguing possibility for security-conscious enterprises.
Alan Reiter 11/26/2012 96 comments
One day, employees may once again carry only one device: A high-powered cellphone that replaces their laptop.
Alan Reiter 11/12/2012 73 comments
Some enterprises shouldn't be so quick to write off Chromebooks as an attractive alternative to tablets or traditional laptops.
Alan Reiter 10/31/2012 82 comments
Enterprise customers may find a series of evolutionary Windows Phone 8 features a boost to their mobile strategies.
Alan Reiter 10/24/2012 73 comments
The iPad mini will complicate the decision-making process for enterprises planning to deploy tablets.
Alan Reiter 10/16/2012 41 comments
When implementing Windows 8, IT departments face expenses due to touchscreens and new designs, plus the cost of accessories. Budget extra for employee support and training, too.
Alan Reiter 10/12/2012 41 comments
IT professionals who work for big retailers have a range of options for dealing with the effects of showrooming on brick-and-mortar stores.
Alan Reiter 10/5/2012 36 comments
Research shows members of an enterprise's "mobile elite" are more productive than other employees, even though IT trusts them less.
Alan Reiter 9/28/2012 65 comments
RIM is holding its own for now, but if its BB10 can't make it with BYOD users, things could turn worse.
Alan Reiter 9/26/2012 73 comments
A restaurant chain is reviewed for its mishmash of mobile payments, digital coupons, and other elements of modern mobile commerce.
Alan Reiter 9/21/2012 49 comments
Apple's newly released Passbook may not be quite ready for prime time, but that may not matter to enterprises eager to get started.
Alan Reiter 9/13/2012 52 comments
The iPhone 5 doesn't beat Android and Windows phones for hardware. But its software and support is better.
Alan Reiter 9/6/2012 20 comments
A slew of new smartphones, and the anticipation of the iPhone 5 next week, will challenge enterprise IT to issue a new round of smartphone approvals -- or otherwise.
Alan Reiter 8/23/2012 28 comments
Bucking a trend, T-Mobile US and MetroPCs announced unlimited data plans this week.
Alan Reiter 8/15/2012 30 comments
A group that includes Wal-Mart, Target, and 7-Eleven has formed to allow users to pay with smartphones at key retailers.
Alan Reiter 8/7/2012 52 comments
IT was the real star of the Curiosity Mars mission, and enterprises could do worse than emulate how NASA has promoted itself and its technological wizardry.
Alan Reiter 7/12/2012 84 comments
The "Know Me" customer service program from British Airways has stirred controversy over privacy issues.
Alan Reiter 7/4/2012 43 comments
Two declarations from two groups support principles of Internet privacy, freedom of expression, and other weighty Web policies.
Alan Reiter 6/26/2012 37 comments
The Windows Phone 8 operating system has a basket of surprise benefits for enterprise users and their developers.
Alan Reiter 6/19/2012 54 comments
Microsoft has announced two Surface tablets that may be "lustworthy" if Redmond can really deliver what it promises.
Alan Reiter 5/31/2012 28 comments
No one misses broadband data caps. But alternative pricing has raised concerns about net neutrality and the effects on small content producers.
Alan Reiter 5/2/2012 24 comments
Unless RIM can bring its new BB 10 operating system to the real world before competitors introduce new wares of their own, it could lose the momentum of impressive new features.
Alan Reiter 4/24/2012 27 comments
Cloud services that bring office applications to tablet users offer advantages but could be improved in performance, support of key Office features, and other areas.
Alan Reiter 4/5/2012 22 comments
IBM's "Minds of Modern Mathematics" app showcases a trend toward educational tablet apps that make learning more fun and interactive.
Alan Reiter 3/27/2012 44 comments
Google's operating systems are proliferating and adding complexity that could discourage users, enterprises, handset vendors, and carriers.
Alan Reiter 3/5/2012 36 comments
Mozilla's Boot to Gecko project is designed to develop an open-source mobile operating system based on Web standards.
Alan Reiter 2/24/2012 58 comments
Clouds are a strategic and unifying element of new operating systems from Apple and Microsoft.
Alan Reiter 2/13/2012 13 comments
The next iteration of Microsoft's Windows Phone OS (aka Apollo), shows the market trend toward blending of mobile and desktop OSs.
Alan Reiter 1/20/2012 110 comments
With its new iBooks Author Macintosh software, Apple might help "reinvent" many kinds of books, and even be valuable for enterprises.
Alan Reiter 1/4/2012 65 comments
If the Stop Online Piracy Act (SOPA) passes, it could kick off a war between Internet constituents and legislators.
Alan Reiter 12/20/2011 23 comments
The termination of AT&T's proposed merger with T-Mobile leaves the US wireless industry with questions and challenges.
Alan Reiter 12/16/2011 59 comments
A range of services popped up in 2011 that break new ground in offering cheaper wireless data services unencumbered by voice plans.
Alan Reiter 12/2/2011 70 comments
Your cellphone may be tipping off mall owners about your location -- and more.
Alan Reiter 11/17/2011 76 comments
The Amazon Kindle Fire is a great consumer product, but businesses may want to take a pass on it for now.
Alan Reiter 11/10/2011 31 comments
Those who are joyously jumping on the grave of mobile Flash will find it has more life in it than they suspect.
Alan Reiter 10/7/2011 36 comments
Steve Jobs was unique in determining what was wrong with cellphones and moving us toward something better.
Alan Reiter 10/5/2011 48 comments
Apple's latest iPhone offers a voice assistant and iCloud integration. But it lacks hardware for superior Internet browsing.
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